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Building Rapport with Extraverted and Introverted Agents

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Advanced Social Interaction with Agents

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 510))

Abstract

Psychology research reports that people tend to seek companionship with those who have a similar level of extraversion, and markers in dialogueshow the speaker’s extraversion. Work in human-computer interaction seeks to understand creating and maintaining rapport between humans and ECAs. This study examines if humans will report greater rapport when interacting with an agent with an extraversion/introversion profile similar to their own. ECAs representing an extrovert and an introvert were created by manipulating three dialogue features. Using an informal, task-oriented setting, participants interacted with one of the agents in an immersive environment. Results suggest that subjects did not report the greatest rapport when interacting with the agent most similar to their level of extraversion.

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Author information

Authors and Affiliations

  1. USC Institute for Creative Technologies, Los Angeles, CA, 90094, USA

    Jacqueline Brixey

  2. University of Texas at El Paso, El Paso, TX, 79968, USA

    David Novick

Authors
  1. Jacqueline Brixey
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  2. David Novick
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Correspondence to Jacqueline Brixey .

Editor information

Editors and Affiliations

  1. Language Technologies Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, USA

    Maxine Eskenazi

  2. LIMSI-CNRS, Sorbonne University, Paris, France

    Laurence Devillers

  3. LIMSI-CNRS, Paris-Saclay University, Orsay, France

    Joseph Mariani

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Brixey, J., Novick, D. (2019). Building Rapport with Extraverted and Introverted Agents. In: Eskenazi, M., Devillers, L., Mariani, J. (eds) Advanced Social Interaction with Agents . Lecture Notes in Electrical Engineering, vol 510. Springer, Cham. https://doi.org/10.1007/978-3-319-92108-2_1

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  • DOI: https://doi.org/10.1007/978-3-319-92108-2_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-92107-5

  • Online ISBN: 978-3-319-92108-2

  • eBook Packages: EngineeringEngineering (R0)

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