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Knowledge Sharing in a Virtual Community: Business Case in China

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Knowledge Management in Organizations (KMO 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 877))

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Abstract

A virtual community is defined as a group of people with similar interests and ideas who are connected over the Internet. In Virtual Communities of Practice (VCoP) it is expected that individuals can exchange their ideas and knowledge in areas of a particular expertise that users have. This paper focuses on the motivations for individuals’ willingness to share their knowledge in professional VCoPs and facilitates the innovation process. The purpose of this paper is to construct a conceptual model that explains factors affecting users’ participation in VCoPs. First, there is a brief review of previous studies on the success factors that enable individual’s knowledge sharing and community loyalty. The paper then presents a business case study in China where a professional virtual community was created so as to deliver business values to its host company and its members.

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Author information

Authors and Affiliations

  1. Department of Marketing, City University of Hong Kong, Hong Kong, China

    Eric Kin Wai Lau

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  1. Eric Kin Wai Lau
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Correspondence to Eric Kin Wai Lau .

Editor information

Editors and Affiliations

  1. School of Computing, Staffordshire University, Stafford, United Kingdom

    Lorna Uden

  2. University of Žilina, Žilina, Slovakia

    Branislav Hadzima

  3. National University of Kaohsiung, Kaohsiung, Taiwan

    I-Hsien Ting

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Lau, E.K.W. (2018). Knowledge Sharing in a Virtual Community: Business Case in China. In: Uden, L., Hadzima, B., Ting, IH. (eds) Knowledge Management in Organizations. KMO 2018. Communications in Computer and Information Science, vol 877. Springer, Cham. https://doi.org/10.1007/978-3-319-95204-8_11

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  • DOI: https://doi.org/10.1007/978-3-319-95204-8_11

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-95203-1

  • Online ISBN: 978-3-319-95204-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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