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Is Gamification a Way to a Softer Software Process Improvement? A Preliminary Study of Success Factors

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Systems, Software and Services Process Improvement (EuroSPI 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 896))

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Abstract

People factors and more specifically, motivational factors, are key in software initiatives given the intrinsic importance of people in knowledge intensive industries. Within software engineering knowledge areas, in software process improvement (SPI) initiatives the importance of personnel is also paramount. In this scenario gamification can increase the motivation and motivation of the workforce, and by doing so, rise productivity and performance of personnel. However, although SPI could initially benefit from gamification initiatives, it is needed to study carefully the effects of gamification in SPI arenas. Given that SPI presents its enablers and barriers, it is also true that gamification presents also its own panoply of pro and cons. In this paper, authors show some of the anti-patterns but also the enablers of a set of initiatives conducted in the joint field of SPI and gamification.

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Author information

Authors and Affiliations

  1. Computer Science Department, Universidad Carlos III de Madrid, Av. Universidad 30, 28911, Leganés, Madrid, Spain

    Eduardo Herranz

  2. Faculty of Computer Sciences, Østfold University College, Postboks 700, 1757, Halden, Norway

    Ricardo Colomo-Palacios

Authors
  1. Eduardo Herranz
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  2. Ricardo Colomo-Palacios
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Correspondence to Ricardo Colomo-Palacios .

Editor information

Editors and Affiliations

  1. Tecnalia Bizkaia, San Sebastián, Spain

    Xabier Larrucea

  2. Tecnalia Bizkaia, San Sebastián, Spain

    Izaskun Santamaria

  3. School of Computing, Dublin City University, Dublin, Ireland

    Rory V. O'Connor

  4. I.S.C.N. GesmbH, Graz, Austria

    Richard Messnarz

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Herranz, E., Colomo-Palacios, R. (2018). Is Gamification a Way to a Softer Software Process Improvement? A Preliminary Study of Success Factors. In: Larrucea, X., Santamaria, I., O'Connor, R., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2018. Communications in Computer and Information Science, vol 896. Springer, Cham. https://doi.org/10.1007/978-3-319-97925-0_17

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  • DOI: https://doi.org/10.1007/978-3-319-97925-0_17

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