Abstract
The current modus operandi of the Hungarian public administration does not allow on-demand (dynamic) workload balancing. Underlying assumptions taken for granted that block the road to improvement are identified and a possible improved model is presented. There are two necessary conditions for workload balancing; the implementation of central registers (databases) of the involved entities (resources, cases etc.) and the establishment of an allocation (or matching) mechanism. The paper concludes with a detailed architectural view on the list of registers needed and regulated electronic e-government services.
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Kiss, P.J., Klimkó, G. (2018). Workload Balancing in the Hungarian Public Administration. In: Kő, A., Francesconi, E. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2018. Lecture Notes in Computer Science(), vol 11032. Springer, Cham. https://doi.org/10.1007/978-3-319-98349-3_19
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DOI: https://doi.org/10.1007/978-3-319-98349-3_19
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