Abstract
The scope of this paper is to analyze the main obstacles that resulted in the deployment of an unsuccessful G2G (Government to Government) enterprise in Brazil due to user resistance to Information Systems. In order to achieve this, case study explanatory methodology along with interpretative research based on a recent real-life case was adopted, namely the digital link between the Brazilian Central Bank and the Federal Senate. Some findings are drawn with respect to the importance of adequately managing the change associated with an endeavor such as the one analyzed in order to assist policy makers and public administrators in dealing with this new field of knowledge.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Cavalcanti-Neto, A.A.: Fatores Relevantes na Construção de Processos Government- to-Government no Banco Central do Brasil. Unpublished Master Thesis, Brazilian School of Public and Business Administration, Getulio Vargas Foundation (2002)
Davenport, T.H., Short, J.E.: The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, 11–27 (Summer 1990)
Kling, R.: Social Analyses of Computing: Theoretical perspectives in recent empirical research. Comput. Surv. 12(1), 61–110 (1980)
Markus, L.M.: Power, Politics and MIS Implementation. Communications of the ACM 26(3), 430–444 (1983)
Venkatraman, N.: IT – Enabled Business Transformation: From Automation to Business Scope Redefinition. Sloan Management Review 35(2), 73–87 (Winter 1994)
Walsham, Geoff: The Emergence of Interpretivism in IS Research. Information Systems Research 6(4), 376–394 (1995)
Zweers, K., Planqué, K.: Electronic Government. From a Organizational Based Perspective Towards a Client Oriented Approach. In: Prins, J.E.J. (ed.) Designing E-Government, p. 92. Kluwer Law International, Dordrecht (2001)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Joia, L.A. (2004). An Unsuccessful G2G Endeavor in Brazil. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_34
Download citation
DOI: https://doi.org/10.1007/978-3-540-30078-6_34
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22916-2
Online ISBN: 978-3-540-30078-6
eBook Packages: Springer Book Archive