Abstract
In this paper, we present a proposal for the articulation of collaborative activities based on communication and coordination representation models. Articulation is essential in any kind of collaboration and involves pre- articulation of the tasks, their management, and post-articulation. For the representation of pre- and post-articulation phases, conversation clichés (communication) are used. For the coordination phase, a model separating the tasks and their interdependencies is used. The articulation schema, which is especially suited to e-business applications, is then applied to a business-web example.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Allen, J.F.: Towards a General Theory of Action and Time. Artificial Intelligence 23, 123–154 (1984)
Bond, A.H.: A Computational Model for Organizations of Cooperating Intelligent Agents. In: Proceedings of Conference on Office Information Systems, SIGOIS Bulletin, vol. 11(2- 3), pp. 21–30. ACM, New York (1990)
Carstensen, P.H., Nielsen, M.: Characterizing Modes of Coordination: A comparison between oral and artifact based coordination. In: Proceedings of GROUP, pp. 81–90. ACM, New York (2001)
Cohen, R.P., Levesque, J.H.: Persistence, Intention and Commitment. In: Cohen, R.P., and Perrault, C.R. (eds.), Formal Theories of Communication, 171-203, Report n CSLI-87- 69 (1987)
Deiters, W., Goesmann, T., Löffeler, T.: Flexibility in workflow management dimensions and solutions. International Journal of Computer Systems Science & Engineering 15(5), 303–313 (2000)
Ellis, C.A., Gibbs, S.J., Rein, G.L.: Groupware - Some Issues and Experiences. Comm. of ACM 34(1), 38–58 (1991)
Ellis, C.A., Wainer, J.: A Conceptual Model of Groupware. In: Proceedings of CSCW, pp. 79–88. ACM Press, New York (1994)
Fuks, H., Ryan, M., Sadler, M.: Outline of a Commitment Logic for Legal Reasoning. In: Proceedings of 3rd International Conference on Logics, Informatics and Law, vol. 2, pp. 391–405 (1989)
Fuks, H.: Negotiation using Commitment and Dialogue. PhD. Thesis, Department of Computing, Imperial College, University of London (1991)
Fuks, H., Gerosa, M.A., Lucena, C.J.P.: The Development and Application of Distance Learning on the Internet. Open Learning - The Journal of Open and Distance Learning 17(1), 23–38 (2002)
Koo, C., Wiederhold, G.: A commitment-based communication model for distributed office environments. In: Proceedings of Office Information Systems, SIGOIS Bulletin, vol. 9(2-3), pp. 291–298. ACM, New York (1988)
Laufer, C.C., Fuks, H.: ACCORD: Conversation Clichés for Cooperation. In: Proceedings of COOP 1995 – First International Workshop on the Design of Cooperative Systems, pp. 351–369. INRIA Press (1995)
Malone, T.W., Crowston, K.: What is coordination theory and how can it help design cooperative work systems? In: Proceedings of CSCW, pp. 357–370. ACM, New York (1990)
Malone, T.W., Crowston, K.: The Interdisciplinary Study of Coordination. ACM Computing Surveys 26(1), 87–119 (1994)
Raposo, A.B., Fuks, H.: Defining Task Interdependencies and Coordination Mechanisms for Collaborative Systems. In: Blay- Fornarino, M., et al. (eds.) Cooperative Systems Design. Frontiers in Artificial Intelligence and Applications, vol. 74, pp. 88–103. IOS Press, Amsterdam (2002)
Raposo, A.B., Magalhães, L.P., Ricarte, I.L.M.: Petri Nets Based Coordination Mechanisms for Multi-Workflow Environments. International Journal of Computer Systems Science & Engineering 15(5), 315–326 (2000)
Schmidt, K., Tiger, R.A.: Or Computer Supported Cooperative Work. In: Proceedings of The 2nd European Conference on Computer-Supported Cooperative Work, pp. 1–16. Kluwer, Dordrecht (1991)
Schmidt, K., Bannon, L.J.: Taking CSCW seriously - Supporting articulation work. Computer Supported Cooperative Work 1(2), 7–40 (1992)
Schmidt, K., Simone, C.: Coordination mechanisms: Towards a conceptual foundation of CSCW systems design. Computer Supported Cooperative Work 5(2-3), 155–200 (1996)
Schmidt, K., Simone, C.: Mind the gap! Towards a unified view of CSCW. In: Proceedings of COOP 2000 - 4th International Conference on the Design of Cooperative Systems, pp. 205–221. IOS Press, Amsterdam (2000)
Simone, C., Mark, G., Giubbilei, D.: Interoperability as a Means of Articulation Work. In: Proceedings of WACC: Int. Conf. on Work Activities Coordination and Collaboration, pp. 39–48. ACM, New York (1999)
Suchman, L.A.: Do Categories Have Politics? Computer Supported Cooperative Work 2(3), 177–190 (1994)
Tapscoot, D., Ticoll, D., Lowy, A.: Digital Capital: Harnessing the Power of Business Webs. Harvard Business School Press, USA (2000)
van der Aalst, W.M.P.: The Application of Petri Nets to Workflow Management. The Journal of Circuits, Systems and Computers 8(1), 21–66 (1998)
Winograd, T., Flores, F.: Understanding Computers And Cognition. Addison-Wesley, USA (1987)
Winograd, T.: Categories, Disciplines, and Social Coordination. Computer Supported Cooperative Work 2(3), 191–197 (1994)
Woo, C.C.: Sact - A Tool for Automating Semi-Structured Organizational Communication. In: Proc. of Conference on Office Information Systems, pp. 89–98. ACM, New York (1990)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Raposo, A.B., Gerosa, M.A., Fuks, H. (2004). Combining Communication and Coordination Toward Articulation of Collaborative Activities. In: de Vreede, GJ., Guerrero, L.A., Marín Raventós, G. (eds) Groupware: Design, Implementation, and Use. CRIWG 2004. Lecture Notes in Computer Science, vol 3198. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30112-7_11
Download citation
DOI: https://doi.org/10.1007/978-3-540-30112-7_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-23016-8
Online ISBN: 978-3-540-30112-7
eBook Packages: Springer Book Archive