Skip to main content

A Case Study on the Real-Time Click Stream Analysis System

  • Conference paper
Computational and Information Science (CIS 2004)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3314))

Included in the following conference series:

Abstract

The Internet is one of the most significant and efficient ways for communication technology which has the potential to revolutionize business and marketing techniques. To understand efficiently who is visiting our Web site and how they are using it is the primary key for the success of the marketing based on Internet. The traffic analysis systems via Web server log files only provide partial and non-real time information about customer activities on your Web site, it’s insufficient to support better business decisions which need detailed and real time information about customers’ activities on your Web site. In this paper, we provide our experiences on an implementation of the sophisticated analysis system based on click stream analysis technologies. A case study is also provided to show practical values of this system.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Grant, A.W.H., Schlesinger, L.A.: Realize Your Customers’ Full Profit Potential. Harvard Business Review, 58–72 (1995)

    Google Scholar 

  2. Hill, D.: Love My Brand. Brandweek (1998)

    Google Scholar 

  3. Ruediger, A., Grant-Thompson, S., Harrington, W., Singer, M.: What Leading Banks are Learning about Big Databases and Marketing. McKinsey Quarterly (1997)

    Google Scholar 

  4. Web Mining Whitepaper: Driving Business Decisions in Web Time. Accrue Software (2000)

    Google Scholar 

  5. eBusiness Analysis and Accrue Insight. Accrue Software (1999)

    Google Scholar 

  6. Koch, M., Schubert, P.: Personalization and Community Communication for Customer Support. In: 6th International Conference on Work with Display Units - World Wide Work (WWDU2002), Berchtesgaden, Germany (2002)

    Google Scholar 

  7. Ginsburg, M.: Realizing a Framework to Create, Support, and Understand Virtual Communities. In: Infonomics/Merit Workshop on Digitization of Commerce: e-Intermediation, Maastricht, Netherlands (2001)

    Google Scholar 

  8. Knox, M.: Clickstream Dimensions: Information System Requirements. Gartner (2001)

    Google Scholar 

  9. Knox, M., Buytendijk, F.: By definition: Web Analytics Need Explaining. Gartner (2001)

    Google Scholar 

  10. Buytendijk, F.: Web Analytics: So What? Gartner (2001)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2004 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Kim, S., Leem, C.S. (2004). A Case Study on the Real-Time Click Stream Analysis System. In: Zhang, J., He, JH., Fu, Y. (eds) Computational and Information Science. CIS 2004. Lecture Notes in Computer Science, vol 3314. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30497-5_122

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-30497-5_122

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-24127-0

  • Online ISBN: 978-3-540-30497-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics