Abstract
This paper presents how a novel combination of a cognitive theory with the Multi-Attribute Utility Theory (MAUT) can be incorporated in a Graphical User Interface (GUI) in order to provide adaptive and intelligent help to users. The GUI is called I-Mailer and is meant to help users achieve their goals and plans during their interaction with an e-mailing system. I-Mailer constantly observes the user and in case it suspects that s/he is involved in a problematic situation it provides spontaneous advice. In particular, I-Mailer suggests alternative commands that the user could have given instead of the problematic one that s/he gave. The reasoning about which alternative command could have been best is largely based on the combination of the cognitive theory and MAUT.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bouyssou, D.: Building criteria: a prerequisite for MCDA. In: Costa, C. (ed.) Readings in SCDA, Bana e Springer, Heidelberg (1990)
Burstein, M.H., Collins, A., Baker, M.: Plausible Generalisation: Extending a model of Human Plausible Reasoning. Journal of the Learning Sciences 3 & 4, 319–359 (1991)
Carbonel, J.R., Collins, A.: Natural semantics in artificial intelligence. In: Proceedings of the Third International Joint Conference on Artificial Intelligence, Stanford, California, pp. 344–351 (1973)
Collins, A., Michalski, R.: The Logic of Plausible Reasoning: A core Theory. Cognitive Science 13, 1–49 (1989)
Kabassi, K., Virvou, M.: Adaptive Help for e-mail Users. In: Proceedings of the 10th International Conference on Human Computer Interaction, HCII 2003 (2003) (to appear)
Lahdelma, R., Salminen, P., Hokkanen, J.: Using Multicriteria Methods in Environmental Planning and Management. Environmental Management 26(6), 565–605 (2000)
Vincke, P.: Multicriteria Decision-Aid. Wiley, Chichester (1992)
Virvou, M., Du Boulay, B.: Human Plausible Reasoning for Intelligent Help. User Modeling and User-Adapted Interaction 9, 321–375 (1999)
Virvou, M., Kabassi, K.: Reasoning about Users’ Actions in a Graphical User Interface. Human-Computer Interaction 17(4), 369–399 (2002)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kabassi, K., Virvou, M. (2003). Combination of a Cognitive Theory with the Multi-attribute Utility Theory. In: Palade, V., Howlett, R.J., Jain, L. (eds) Knowledge-Based Intelligent Information and Engineering Systems. KES 2003. Lecture Notes in Computer Science(), vol 2773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-45224-9_126
Download citation
DOI: https://doi.org/10.1007/978-3-540-45224-9_126
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40803-1
Online ISBN: 978-3-540-45224-9
eBook Packages: Springer Book Archive