Skip to main content

A Multi-agent System for Knowledge Management in Software Maintenance

  • Conference paper
Knowledge-Based Intelligent Information and Engineering Systems (KES 2003)

Abstract

Knowledge management has become an important topic as organisations wish to take advantage of the information that they produce and that can be brought to bear on present decisions. This work describes a system to manage the information and knowledge generated during the software maintenance process, which consumes a large part of the software lifecycle costs. The architecture of the system is formed from a set of agent communities, each community is in charge of managing a specific type of knowledge. The agents can learn from previous experience and share their knowledge with other agents, or communities.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 74.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.00
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Bellifemine, A., Poggi, G., Rimassa, G.: Developing multi agent systems with a FIPA-compliant agent framework. Software Practise & Experience 31, 103–128 (2001)

    Article  MATH  Google Scholar 

  2. Bennet, K.H., Rajlich, V.T.: Software Maintenance and Evolution: a Roadmap. In: Finkelstein, A. (ed.) The Future of Software Engineering, ICSE 2000, Limerick, Ireland, June 4-11, pp. 75–87 (2002)

    Google Scholar 

  3. Henninger, S., Schlabach, J.: A Tool for Managing Software Development Knowledge. In: Bomarius, F., Komi-Sirviö, S. (eds.) PROFES 2001. LNCS, vol. 2188, pp. 182–195. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  4. de Looff, L.A.: Information Systems Outsourcing Decision Making: a Managerial Approach. Idea Group Publishing, Hershey (1990)

    Google Scholar 

  5. Mesenzani, M., Schael, T., Alblino, S.: Multimedia platform to support knowledge proceses anywhere and anytime. In: Damiani, E., Howlett, R.J., Jain, L.C., Ichalkaranje, N. (eds.) Knowledge-Based Intelligent Information Engineering Systems & Allied Technologies (KES 2002), pp. 1434–1435 (2002)

    Google Scholar 

  6. OMG XML Metadata Interchange (XMI), v. 1.1 (November 2000)

    Google Scholar 

  7. Orton, J.D., Weick, K.E.: Loosely coupled systems: A reconceputalization. Academy of Management Review 15(2), 203–223 (1990)

    Google Scholar 

  8. Pigoski, T.M.: Practical Software Maintenance. In: Best Practices for Managing Your Investment. John Wiley & Sons, USA (1997)

    Google Scholar 

  9. Polo, M., Piattini, M., Ruiz, F., Calero, C.: Roles in the Maintenance Process. Software Engineering Notes, vol. 24(4), pp. 84–86. ACM, New York (1999)

    Google Scholar 

  10. Vizcaíno, A., Ruíz, F., Favela, J., Piattini, M.: A Multi-Agent Architecture for Knowledge Management in Software Maintenance. In: Proceedings of International Workshop on Practical Applications of Agents and Multiagent Systems (IWPAAMS 2002), Salamanca, Spain, October 23-25, pp. 39–52 (2002)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2003 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Vizcaino, A., Favela, J., Piattini, M. (2003). A Multi-agent System for Knowledge Management in Software Maintenance. In: Palade, V., Howlett, R.J., Jain, L. (eds) Knowledge-Based Intelligent Information and Engineering Systems. KES 2003. Lecture Notes in Computer Science(), vol 2773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-45224-9_58

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-45224-9_58

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-40803-1

  • Online ISBN: 978-3-540-45224-9

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics