Abstract
Business issues for E-commerce cross the entire range of business activities from attracting customers to fulfilling their orders, and from sales to customer service. Architectures for commerce systems may look different, but they all have to address the same issues and provide answers for a common set of questions. In particular, there are four core business issues namely Attract, Interact, Act and React that are identified to be common across a range of E-Commerce systems. In this paper, we present an object-oriented architectural design for an Internet-based retail business. The design is layout according to the four core business activities. It captures the fundamental functions that make a successful online retail. The technique used is Unified Modeling Language (UML) [1] which is acclaimed to be appropriate for modeling complex software systems. Our model can serve as a high-level system design framework for online retail, and it can be modified to suit other E-commerce domains such as Business-to-Business commerce.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Yang, Y., et al.: A UML-based Object-Oriented Framework Development Methodology. In: Yang, Y., et al. (eds.) IEEE Software Engineering Conference 1998, Asia Pacific, pp. 211–219 (1998)
Treese, W., Stewart, L.: Designing Systems for Internet Commerce. Addison Wesley, Reading (1998) ISBN 0-201-57167-6
Ambler, S.: Building Object Applications that Work. Cambridge University Press/SIGS Books (1998) ISBN 0521-64826-2
Palmer, J., Griffith, D.: An Emerging Model of Web Site Design for Marketing. Communications of the ACM 41(3), 45–53 (1998)
Novak, J., Markiewicz, P.: Internet World: Guide to Maintaining and Updating Dynamic Web Sites. Wiley Computer Publishing, Chichester (1998) ISBN 0-471-24273-X
Drott, M.: Using Web Server Logs to Improve Site Design. ACM Communications, 43–50 (1998)
Wang, H., Vickers, T.: The Design of an Intelligent Agent for Retrieving and Compiling Information over the WWW. In: Asia Pacific Web 1998, pp. 319–324 (1998)
Buchanan, R., Lukaszewski, C.: Measuring the Impact of Your Web Site. Wiley Computer Publishing, Chichester (1997)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Fong, S., Se-Leng, C. (1999). Object-Oriented Design of an E-Commerce System for Retailing Business. In: Hui, L.C.K., Lee, DL. (eds) Internet Applications. ICSC 1999. Lecture Notes in Computer Science, vol 1749. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-46652-9_17
Download citation
DOI: https://doi.org/10.1007/978-3-540-46652-9_17
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-66903-6
Online ISBN: 978-3-540-46652-9
eBook Packages: Springer Book Archive