Abstract
This paper describes the use of cases as a process representation technique and shows how case base reasoning can be used to navigate through, or execute a complex control process. The work is based on a prototype decision support application for a UK water utility company in which two processes were modelled – one diagnostic and one operational. A brief description is given of how processes are represented as cases and how those cases are are used to animate the business process.
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© 1999 Springer-Verlag Berlin Heidelberg
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Saward, G. (1999). Using Cases for Process Modelling: An Example from the Water Supply Industry. In: Imam, I., Kodratoff, Y., El-Dessouki, A., Ali, M. (eds) Multiple Approaches to Intelligent Systems. IEA/AIE 1999. Lecture Notes in Computer Science(), vol 1611. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-48765-4_42
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DOI: https://doi.org/10.1007/978-3-540-48765-4_42
Publisher Name: Springer, Berlin, Heidelberg
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