Abstract
The growing complexity of a networked and information-dependent economy requires the innovation of the adopted processes together with their related services. In particular, many Small and Medium-sized Enterprises (SME’s) currently base their organizational models in a resource-centric view rather than in a knowledge-based organizational model which is a fundamental bound to their innovation capabilities. This paper presents a framework for organizational knowledge management. Our approach is based on Business Process Modeling (BPM), that is the main modeling practice connecting the management and engineering disciplines in software development. The aim is to present how the software requirements analysis can help in formalizing and sharing the knowledge concerning the business processes. Besides, we show how the service and ontology abstractions can be useful for software development.
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Abeti, L., Ciancarini, P., Moretti, R. (2008). Business Process Modeling for Organizational Knowledge Management. In: Degano, P., De Nicola, R., Meseguer, J. (eds) Concurrency, Graphs and Models. Lecture Notes in Computer Science, vol 5065. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-68679-8_19
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DOI: https://doi.org/10.1007/978-3-540-68679-8_19
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