Abstract
In this paper, we present our experience of using rich and detailed models of human activity in an existing socio-technical system in the domain of air traffic control to inform a use case-based specification of an enhanced future system, called DMAN. This work was carried out as part of a real project for Eurocontrol, the European Organisation for the Safety of Air Navigation. We describe, in outline, the kinds of models we used, and present some examples of the ways in which these models influenced the specification of use cases and requirements for the future system. We end with a discussion of lessons learnt.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Alexander, I.F., Maiden, N.A.M.: Scenarios, Stories, Use Cases. John Wiley and Sons, Chichester (2004)
Robertson, S., Robertson, J.: Mastering the Requirements Process. Addison-Wesley, London (2005)
Arlow, J., Neustadt, I.: UML and the Unified Process. Addison-Wesley, London (2002)
Larman, C.: Applying UML and Patterns, 2nd edn. Prentice-Hall, Englewood Cliffs (2001)
Bittner, K., Spence, I.: Use Case Modeling. Addison-Wesley, London (2003)
Kulak, D., Guiney, E.: Use Cases. Addison-Wesley, London (2000)
Viller, S., Sommerville, I.: Ethnographically Informed Analysis for Software Engineers. Int. J. Human-Computer Studies 53, 169–196 (2000)
Bisantz, A., Ockerman, J.: Informing the Evaluation and Design of Technology in Intentional Work Environments through a Focus on Artifacts and Implicit Theories. Int. J. Human-Computer Studies 56, 247–265 (2002)
Bisantz, A., Roth, E., Brickman, B., Gosbee, L.L., Hettinger, L., McKinney, J.: Integrating Cognitive Analyses in a Large-Scale System Design Process. Int. J. Human-Computer Studies 58, 177–206 (2003)
Jones, S., Maiden, N.A.M.: RESCUE: An Integrated Method for Specifying Requirements for Complex Socio-Technical Systems. In: Mate, J.L., Silva, A. (eds.) Requirements Engineering for Sociotechnical Systems, Idea Group Inc, USA (2005)
Maiden, N.A.M., Jones, S., Flynn, M.: Innovative Requirements Engineering Applied to ATM. In: Proc. ATM 2003, 5th USA/Europe R&D Seminar, Budapest, (June 23–27, 2003)
Maiden, N.A.M., Jones, S., Manning, S., Greenwood, J., Renou, L.: Model-Driven Requirements Engineering: Synchronising Models in an Air Traffic Management Case Study. In: Persson, A., Stirna, J. (eds.) CAiSE 2004. LNCS, vol. 3084, pp. 368–383. Springer, Heidelberg (2004)
Maiden, N.A.M., Robertson, S.: Integrating Creativity into Requirements Processes: Experiences with an Air Traffic Management System. In: Proc 13th IEEE Intl. Requirements Engineering Conf (RE05), IEEE CS Press, Washington, DC (2005)
Maiden, N.A.M., Ncube, C., Robertson, S.: Can Requirements be Creative? Experiences with an Enhanced Air Space Management System. In: Proc. 29th Intl. conf. on Software Engineering (ICSE07), IEEE CS Press, Washington, DC ( to appear, 2007)
Jones, S., Maiden, N.A.M., Manning, S., Greenwood, J.: Human Activity Modelling in the Specification of Operational Requirements: Work in Progress. In: Bridging the Gaps II: Bridging the Gaps between Software Engineering and Human-Computer Interaction, Workshop W1L, 26th International Conference on Software Engineering (ICSE2004), pp. 1–8, IEE (2004)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer Berlin Heidelberg
About this paper
Cite this paper
Jones, S., Maiden, N.A.M., Manning, S., Greenwood, J. (2007). Informing the Specification of a Large-Scale Socio-technical System with Models of Human Activity. In: Sawyer, P., Paech, B., Heymans, P. (eds) Requirements Engineering: Foundation for Software Quality. REFSQ 2007. Lecture Notes in Computer Science, vol 4542. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73031-6_13
Download citation
DOI: https://doi.org/10.1007/978-3-540-73031-6_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73030-9
Online ISBN: 978-3-540-73031-6
eBook Packages: Computer ScienceComputer Science (R0)