Abstract
Human factors methods such as Hierarchical Task Analysis (HTA) are an important means of improving product usability through user-centred analysis and design. The goal driven nature of HTA is examined in the context of a Human Computer Interaction module in a higher education environment. A study of HTA techniques, exercises, typical errors and engagement is presented in order to determine whether this method promotes learner engagement. The study concludes that it may increase intrinsic motivation and engagement among learners as well as raise awareness of usability.
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Cox, D. (2007). Task Analysis, Usability and Engagement. In: Jacko, J.A. (eds) Human-Computer Interaction. Interaction Design and Usability. HCI 2007. Lecture Notes in Computer Science, vol 4550. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73105-4_117
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DOI: https://doi.org/10.1007/978-3-540-73105-4_117
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73104-7
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