Abstract
High-level quantitative usability requirements were determined for a public health care system. The requirements determination process was iterative, and the requirements were refined step-by-step. The usability requirements are categorized first through the main user groups, then by the services, and finally by specific usability factors.
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Kantola, N., Jokela, T. (2007). Determining High Level Quantitative Usability Requirements: A Case Study. In: Jacko, J.A. (eds) Human-Computer Interaction. Interaction Design and Usability. HCI 2007. Lecture Notes in Computer Science, vol 4550. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73105-4_59
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DOI: https://doi.org/10.1007/978-3-540-73105-4_59
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