Abstract
Based on the historical review, a new model on the concept structure of usability and satisfaction was proposed. As a proposer of user engineering, the author redefined the concept of usability of which the usability engineering is responsible and linked the concept of satisfaction to the user engineering. It is based on the differentiation of the objective characteristics of artefact and the subjective impression of user.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
ISO ISO13407, Human-centred design processes for interactive systems (1999)
ISO ISO9241-11, Ergonomic requirements for office work with visual display terminals (VDTs). Guidance on Usability (1998)
Jordan, P.W.: An Introduction to Usability? Taylor and Francis, London (1998)
Jordan, P.W., Thomas, B., Weerdmeester, B.A., McClelland, I.L.: Usability Evaluation in Industry? Taylor and Francis, London (1996)
Kurosu, M.: What is usability?, HCD-Net News 2006. In: Nielsen, J. Usability Engineering?AP Professional (1993)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kurosu, M. (2007). Concept of Usability Revisited. In: Jacko, J.A. (eds) Human-Computer Interaction. Interaction Design and Usability. HCI 2007. Lecture Notes in Computer Science, vol 4550. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73105-4_64
Download citation
DOI: https://doi.org/10.1007/978-3-540-73105-4_64
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73104-7
Online ISBN: 978-3-540-73105-4
eBook Packages: Computer ScienceComputer Science (R0)