Abstract
This paper proposes a preliminary user taxonomy that describes differences among users when interacting with Information and Communication Technology (ICT) systems. A qualitative study based on expert-ratings was conducted to get a prioritized list of person variables influencing the interaction behavior. Based on this list, eight preliminary user types with different attitudes towards ICT-systems were identified and described. This taxonomy will be tested and validated by empirical investigations.
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© 2007 Springer-Verlag Berlin Heidelberg
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Hermann, F., Niedermann, I., Peissner, M., Henke, K., Naumann, A. (2007). Users Interact Differently: Towards a Usability- Oriented User Taxonomy. In: Jacko, J.A. (eds) Human-Computer Interaction. Interaction Design and Usability. HCI 2007. Lecture Notes in Computer Science, vol 4550. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73105-4_89
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DOI: https://doi.org/10.1007/978-3-540-73105-4_89
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73104-7
Online ISBN: 978-3-540-73105-4
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