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A New Framework of Usability Evaluation for Massively Multi-player Online Game: Case Study of “World of Warcraft” Game

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Human-Computer Interaction. HCI Applications and Services (HCI 2007)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 4553))

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Abstract

According to traditional marketing wisdom, customers’ preferences are a core issue in designing successful products, and the design process in game is crucial for guaranteeing gamers’ satisfaction. This research aimed to explore critical factors for the game design based on the new framework of the usability evaluation. We examined the usability in Massively Multi-player Online Role-playing Games (MMORPGs) and reviewed literatures related to games simultaneously. We identified eighteen usability issues in MMORPG and presented its recommendation relevant to the issues. Moreover, the results of the study showed fifty four critical factors composed of game interface, game play, game narrative, and game mechanics for the game design. The research is concluded with key implications to support the early stage of the design process in game.

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Julie A. Jacko

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© 2007 Springer-Verlag Berlin Heidelberg

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Song, S., Lee, J., Hwang, I. (2007). A New Framework of Usability Evaluation for Massively Multi-player Online Game: Case Study of “World of Warcraft” Game. In: Jacko, J.A. (eds) Human-Computer Interaction. HCI Applications and Services. HCI 2007. Lecture Notes in Computer Science, vol 4553. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73111-5_39

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  • DOI: https://doi.org/10.1007/978-3-540-73111-5_39

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-73109-2

  • Online ISBN: 978-3-540-73111-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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