Abstract
To design for positive web experience designers require an understanding of what factors elicit specific affective or cognitive responses. To gather user perceptions, which may offer insight for future objective exploration, an online survey asked five open ended questions regarding user perception of design aspects associated with a range of affective and cognitive states; specifically what stimulates web user’s curiosity and creativity, what challenges their abilities, what surprises them and what alters their sense of time. The majority of responses can be categorized as either usability or design factors, but 17.4% cannot and warrant further exploration to determine their utility for designing optimal user experience. Results also indicate that for each of the states there are trends in the responses, suggesting that certain aspects of web interface design elicit specific reactions. These aspects should be explored and applied if designers want to encourage pleasurable website experience.
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Harrison, C., Petrie, H. (2007). Deconstructing Web Experience: More Than Just Usability and Good Design. In: Jacko, J.A. (eds) Human-Computer Interaction. HCI Applications and Services. HCI 2007. Lecture Notes in Computer Science, vol 4553. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73111-5_98
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DOI: https://doi.org/10.1007/978-3-540-73111-5_98
Publisher Name: Springer, Berlin, Heidelberg
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