Abstract
This paper presents guidelines for the design of self-administered surveys for visually impaired and blind people within a mixed mode approach. The different needs of the target group are fulfilled by offering different modes of participation (paper-based, braille-based, Web-based). Reading aids have in common that they enhance the focus of a specific piece of text or single word. This advantage turns into a disadvantage in terms of a clear overview and arrangement of the text elements on a page. Therefore text needs to be designed with cognitive processes and accessibility standards in mind. This is especially true for a survey questionnaire where each question and answer item has to convey its own special meaning independent from context. Design problems and their solutions are described and illustrated with experiences from pretesting and a case study.
Chapter PDF
Similar content being viewed by others
Keywords
References
Tourangeau, R., Rips, L.J., Rasinski, K.: The Psychology of Survey Response. Cambridge University Press, Cambridge (2000)
Dillman, D.A., Gertseva, A., Mahon-Haft, T.: Achieving Usability in Establishment Surveys Through the Application of Visual Design Principles. Journal of Official Statistics 21, 183–214 (2005)
Couper, M.P.: Usability Evaluation of Computer-Assisted Survey Instruments. Social Science Computer Review 18, 384–396 (2000)
Hansen, S.E., Couper, M.P.: Usability Testing to Evaluating Computer-Assisted Questionaires. In: Presser, S., Rothgeb, J.M., Couper, M.P., Lessler, J.T., Martin, E., Martin, J., Singer, E. (eds.) Methods for Testing and Evaluating Survey Questionaires, pp. 337–360. John Wiley, New York (2004)
Crawford, S., McCabe, S.E., Pope, D.: Applying Web-Based Survey Design Standards. Journal of Prevention & Intervention in the Community 29, 43–66 (2005)
Bradburn, N.M.: Respondent Burden. In: Proceedings of the American Statistical Association, pp. 35–40 (1978)
Dillman, D.A.: Mail and Internet Surveys. In: The Tailored Design Method, 2nd edn., John Wiley, New Jersey (2007)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kaczmirek, L., Wolff, K.G. (2007). Survey Design for Visually Impaired and Blind People. In: Stephanidis, C. (eds) Universal Acess in Human Computer Interaction. Coping with Diversity. UAHCI 2007. Lecture Notes in Computer Science, vol 4554. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73279-2_41
Download citation
DOI: https://doi.org/10.1007/978-3-540-73279-2_41
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73278-5
Online ISBN: 978-3-540-73279-2
eBook Packages: Computer ScienceComputer Science (R0)