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Fluid Semantic Back-Channel Feedback in Dialogue: Challenges and Progress

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Intelligent Virtual Agents (IVA 2007)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 4722))

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Abstract

Participation in natural, real-time dialogue calls for behaviors supported by perception-action cycles from around 100 msec and up. Generating certain kinds of such behaviors, namely envelope feedback, has been possible since the early 90s. Real-time backchannel feedback related to the content of a dialogue has been more difficult to achieve. In this paper we describe our progress in allowing virtual humans to give rapid within-utterance content-specific feedback in real-time dialogue. We present results from human-subject studies of content feedback, where results show that content feedback to a particular phrase or word in human-human dialogue comes 560-2500 msec from the phrase’s onset, 1 second on average. We also describe a system that produces such feedback with an autonomous agent in limited topic domains, present performance data of this agent in human-agent interactions experiments and discuss technical challenges in light of the observed human-subject data.

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Catherine Pelachaud Jean-Claude Martin Elisabeth André Gérard Chollet Kostas Karpouzis Danielle Pelé

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© 2007 Springer-Verlag Berlin Heidelberg

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Jonsdottir, G.R., Gratch, J., Fast, E., Thórisson, K.R. (2007). Fluid Semantic Back-Channel Feedback in Dialogue: Challenges and Progress. In: Pelachaud, C., Martin, JC., André, E., Chollet, G., Karpouzis, K., Pelé, D. (eds) Intelligent Virtual Agents. IVA 2007. Lecture Notes in Computer Science(), vol 4722. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74997-4_15

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  • DOI: https://doi.org/10.1007/978-3-540-74997-4_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74996-7

  • Online ISBN: 978-3-540-74997-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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