Abstract
Organizing improvement work is a decision that is often made in vain. There is no standardized way to do things that works for every improvement effort. A more contingent approach is needed. Experience from seven years of improvement work at SimCorp shows that different types of improvement work requires different ways of organizing. We identify five ways of organizing for five types of improvement work. We use 9 case studies from SimCorp to show how they fit together. The resulting framework can be used to find a suitable way of organizing for a given type of improvement work.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Burns, T., Stalker, G.M.: The Management of Innovation, p. 269. Tavistock Publications, London (1961)
Caputo, K.: CMM Implementation Guide: Choreographing Software Process Improvement, p. 319. Addison-Wesley, Reading, MA, USA (1998)
Humphrey, W.: Managing the Software Process, p. 494. Addson-Wesley, Reading, MA, USA (1989)
Lawrence, P., Lorsch, J.: Differentiation and integration in complex organizations. Administrative Science Quarterly 12, 1–30 (1967)
Weill, P., Ross, J.W.: IT Governance: How top performers manage IT decision rights for superior results, p. 269. Harvard Business School Press, Boston, MA, USA (2004)
Willcocks, L., Feeny, D., Islei, G.: Managing IT as a Strategic Resource. McGraw-Hill, London (1997)
Woodward, J.: Industrial Organization: Theory and Practice, p. 281. Oxford University Press, London (1965)
Yin, R.K.: Case Study Research: Design and Methods, 2nd edn., p. 170. Sage Publications, Thousand Oaks, CA, USA (1994)
Zahran, S.: Software Process Improvement: Practical Guidelines for Business Success, p. 480. Addison-Wesley, Upper Saddle River, NJ, USA (1998)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Pries-Heje, J., Krohn, M.M. (2007). Organizing Improvement Work: A Longitudinal Case. In: Abrahamsson, P., Baddoo, N., Margaria, T., Messnarz, R. (eds) Software Process Improvement. EuroSPI 2007. Lecture Notes in Computer Science, vol 4764. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-75381-0_9
Download citation
DOI: https://doi.org/10.1007/978-3-540-75381-0_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-74765-9
Online ISBN: 978-3-540-75381-0
eBook Packages: Computer ScienceComputer Science (R0)