Abstract
Actual results of software process improvement projects happen to be quite disappointing in practice. Although many software development organisations have adopted improvement models such as CMMI, it appears to be difficult to improve software development processes in the right way. This paper presents a new approach to determine the direction of improvement for an organisation. This approach is based on literature research as well as an empirical investigation among software development organisations in The Netherlands. The results of the research show that software development organisations can be classified on the basis of their internal and external entropy, c.q. the level of (dis)order in the business system and its environment. Based on a possible imbalance between the internal and external entropy, directions for software process improvement can be determined. As such the new approach can complement and improve the application of current software process improvement methodologies, e.g. CMMI.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Balla, K., Bemelmans, T., Kusters, R.J., Trienekens, J.J.M.: Quality through Managed Improvement and Measurement (QMIM): towards a phased development and implementation of a Quality Management System for a Software Company. Software Quality Journal 9, 177–193 (2001)
Carnegie Mellon Software Engineering Institute, http://www.sei.cmu.edu/cmmi/
Paulk, M.C., Curtis, B., Chrissis, M.B., Weber, C.V.: Capability Maturity Model for Software, Version 1.1., SEI-CMU-93-TR-25 (1993)
Kusters, R.J., en Trienekens, J.J.M., Hassoldt, W.: On the business impact of software process improvement. In: Martin, D.C. (ed.) Proceedings of the IEEE 26th international computer software & applications conference, pp. 59–67. IEEE Computing Society, Los Alamitos (2002)
Boltzmann, L.: Entropie und Wahrscheinlichkeit, Ostwalds Klassiker, Bd 286 (2000)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2008 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Trienekens, J., Kusters, R., van Veen, F., Kriek, D., Maton, D., Siemons, P. (2008). Improvement of Software Development Processes, Balancing Internal and External Organizational Aspects. In: Manolopoulos, Y., Filipe, J., Constantopoulos, P., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2006. Lecture Notes in Business Information Processing, vol 3. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77581-2_5
Download citation
DOI: https://doi.org/10.1007/978-3-540-77581-2_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-77580-5
Online ISBN: 978-3-540-77581-2
eBook Packages: Computer ScienceComputer Science (R0)