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IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry

  • Conference paper
Enterprise Applications and Services in the Finance Industry (FinanceCom 2007)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 4))

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Abstract

The importance for organizational performance of aligning IT and organizational change is well recognized in the empirical literature [1], [2], [3] and there are many theoretical approaches that focus on this subject. In this study we use an emergent perspective [3], [4], [5] to show how IT capabilities can help management in strategic planning involving organizational change. The organizational change is studied according to process-level research [6] and the findings describe how IT capabilities can drive this change. The context for our study is the Italian financial industry in its bid to be compliant with the MiFID directive. The method combines quantitative (questionnaire) and qualitative (focus groups) analysis to achieve reliable evidence and results. The sample is composed of 37 Italian financial institutions and the study focuses on theoretical and empirical work.

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Authors and Affiliations

  1. Catholic University of Milan, Italy, CeTIF – Research Center of Technology, Innovation and Finance, Largo Gemelli, 1 – 20123 Milan, Italy

    Marco Marabelli & Federico Rajola

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  1. Marco Marabelli
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  2. Federico Rajola
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Daniel J. Veit Dennis Kundisch Tim Weitzel Christof Weinhardt Fethi A. Rabhi Federico Rajola

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Marabelli, M., Rajola, F. (2008). IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry. In: Veit, D.J., Kundisch, D., Weitzel, T., Weinhardt, C., Rabhi, F.A., Rajola, F. (eds) Enterprise Applications and Services in the Finance Industry. FinanceCom 2007. Lecture Notes in Business Information Processing, vol 4. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78550-7_6

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  • DOI: https://doi.org/10.1007/978-3-540-78550-7_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-78549-1

  • Online ISBN: 978-3-540-78550-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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