Skip to main content

“I Would Like to Trust It but” Perceived Credibility of Embodied Social Agents: A Proposal for a Research Framework

  • Conference paper
Intelligent Virtual Agents (IVA 2008)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5208))

Included in the following conference series:

  • 3162 Accesses

Abstract

We suggest a research framework to evaluate users’ perceived credibility when they interact with an ESA. Our research framework only addresses ESA’s nonverbal features, thus we do not take the content and the rhetorical arguments of the message delivered by ESAs into account.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Similar content being viewed by others

References

  1. Reeves, B., Nass, C.: The Media Equation. CUP (1996)

    Google Scholar 

  2. Ruttkay, Z., Dormann, C., Noot, H.: Embodied conversational agents on a common ground. In: Ruttkay, Z., Pelachaud, C. (eds.) From Brows to trust. Evaluating embodied conversational agents, pp. 27–66. Kluwer Academic Publishers, Dordrecht (2004)

    Google Scholar 

  3. Isbister, K., Doyle, P.: The blind men and the elephant revisited. In: Ruttkay, Z., Pelachaud, C. (eds.) From Brows to Trust, pp. 3–26. Springer, Heidelberg (2004)

    Google Scholar 

  4. Cowell, A.J., Stanney, K.M.: Manipulation of non-verbal interaction style and demographic embodiment to increase anthropomorphic computer character credibility. International Journal of Human-Computer Studies 62, 281–306 (2005)

    Article  Google Scholar 

  5. Nowak, K., Rauh, C.: The Influence of the Avatar on Online Perceptions of Anthropomorphism, Androgyny, Credibility, Homophily, and Attraction. Journal of Computer Mediated Communication 11(1) (2005)

    Google Scholar 

  6. Zanbaka, C., Goolkasian, P., Hodges, L.F.: Can a virtual cat persuade you? The role of gender and realism in speaker persuasiveness. In: Computer Human Interaction Conference, April 22-27, pp. 131–139. ACM Press, Canada (2006)

    Google Scholar 

  7. ten Ham, R., Theune, M., Heuvelman, A., Verleur, R.: Judging Laura: perceived qualities of a mediated human versus an embodied agent. In: Panayiotopoulos, T., et al. (eds.) Intelligent Virtual Agents 2005, pp. 381–393. Springer, Berlin (2005)

    Chapter  Google Scholar 

  8. Fogg, B.J.: Persuasive Technology. Morgan Kaufmann Publishers, San Francisco (2003)

    Google Scholar 

  9. Reeves, X.: (2001), http://www.oddcast.com/home/cases/research/CSLI_Stanford_Study.pdf

Download references

Author information

Authors and Affiliations

Authors

Editor information

Helmut Prendinger James Lester Mitsuru Ishizuka

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Tajariol, F., Maffiolo, V., Breton, G. (2008). “I Would Like to Trust It but” Perceived Credibility of Embodied Social Agents: A Proposal for a Research Framework. In: Prendinger, H., Lester, J., Ishizuka, M. (eds) Intelligent Virtual Agents. IVA 2008. Lecture Notes in Computer Science(), vol 5208. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85483-8_81

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-85483-8_81

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-85482-1

  • Online ISBN: 978-3-540-85483-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics