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An Optimal Approach for Workflow Staff Assignment Based on Hidden Markov Models

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On the Move to Meaningful Internet Systems: OTM 2008 Workshops (OTM 2008)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 5333))

Abstract

Staff assignment of workflow is often performed manually and empirically. In this paper we propose an optimal approach named SAHMM ( Staff Assignment based on Hidden Markov Models ) to allocate the most proficient set of employees for a whole business process based on workflow event logs. The Hidden Markov Model( HMM ) is used to describe the complicated relationships among employees which are ignored by previous approaches. The validity of the approach is confirmed by experiments on real data.

This research was partially supported by the National Key Basic Research Program of China (No. 2002CB312006, No. 2007CB310802), the National High Technology Research and Development Program of China (No. 2008AA042301) and the National Natural Science Foundation of China (No. 90718010).

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References

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Author information

Authors and Affiliations

  1. Department of Computer Science and Technology, Tsinghua University, Beijing, China, 10084

    Hedong Yang & Yingbo Liu

  2. Tsinghua National Laboratory for Information Science and Technology ( TNList ) School of Software, Tsinghua University, Beijing, China, 10084

    Chaokun Wang & Jianmin Wang

Authors
  1. Hedong Yang
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  2. Chaokun Wang
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  3. Yingbo Liu
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  4. Jianmin Wang
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Editor information

Editors and Affiliations

  1. STARLab, Vrije Universiteit Brussel (VUB),, Bldg G/10, Pleinlaan 2, 1050, Brussels, Belgium

    Robert Meersman

  2. School of Computer Science and Information Technology, RMIT University, Bld 10.10, 376-392 Swanston Street, VIC 3001, Melbourne, Australia

    Zahir Tari

  3. Facultad de Informática, Universidad Politécnica de Madrid, Campus de Montegancedo S/N, Boadilla del Monte, 28660, Madrid, Spain

    Pilar Herrero

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© 2008 Springer-Verlag Berlin Heidelberg

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Yang, H., Wang, C., Liu, Y., Wang, J. (2008). An Optimal Approach for Workflow Staff Assignment Based on Hidden Markov Models. In: Meersman, R., Tari, Z., Herrero, P. (eds) On the Move to Meaningful Internet Systems: OTM 2008 Workshops. OTM 2008. Lecture Notes in Computer Science, vol 5333. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-88875-8_12

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  • DOI: https://doi.org/10.1007/978-3-540-88875-8_12

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-88874-1

  • Online ISBN: 978-3-540-88875-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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