Abstract
The provision of services is often regulated by means of agreements that must be negotiated beforehand. Automating such negotiations is appealing insofar it overcomes one of the most often cited shortcomings of human negotiation: slowness. In this article, we report on a reference architecture that helps guide the development of automated negotiation systems; we also delve into the requirements that must automated negotiation systems must address to deal with negotiations of service agreements in open environments. Finally, we analyse how well-suited current software frameworks to develop automated negotiation systems are for negotiating service agreements in open environments. This approach is novel in the sense that, to the best of our knowledge, no previous article compares extensively automated negotiation frameworks in the context of negotiating service agreements in open environments nor provides a reference architecture specifically designed for this scenario.
This work has been partially supported by the European Commission (FEDER), Spanish Government under CICYT project WebFactories (TIN2006-00472), and by the Andalusian local Government under project Isabel (P07-TIC-2533).
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Molina-Jimenez, C., Pruyne, J., van Moorsel, A.: The Role of Agreements in IT Management Software. In: de Lemos, R., Gacek, C., Romanovsky, A. (eds.) Architecting Dependable Systems III. LNCS, vol. 3549, pp. 36–58. Springer, Heidelberg (2005)
Andrieux, A., Czajkowski, K., Dan, A., Keahey, K., Ludwig, H., Nakata, T., Pruyne, J., Rofrano, J., Tuecke, S., Xu, M.: WS-Agreement Specification (2007), http://www.ogf.org/documents/GFD.107.pdf
Sim, K.M., Wang, S.Y.: Flexible negotiation agent with relaxed decision rules. Systems, Man and Cybernetics, Part B, IEEE Trans. 34(3), 1602–1608 (2004)
Luo, X., Jennings, N.R., Shadbolt, N., Leung, H.F., Lee, J.H.: A fuzzy constraint based model for bilateral, multi-issue negotiations in semi-competitive environments. Artif. Intell. 148(1-2), 53–102 (2003)
Jennings, N.R., Faratin, P., Lomuscio, A.R., Parsons, S., Wooldridge, M., Sierra, C.: Automated Negotiation: Prospects, Methods and Challenges. Group Decision and Negotiation 10, 199–215 (2001)
Zeng, D., Sycara, K.: Bayesian Learning in Negotiation. Int. J. Hum.-Comput. Stud. 48(1), 125–141 (1998)
Gimpel, H., Ludwig, H., Dan, A., Kearney, B.: PANDA: Specifying Policies For Automated Negotiations of Service Contracts. In: Orlowska, M.E., Weerawarana, S., Papazoglou, M.P., Yang, J. (eds.) ICSOC 2003. LNCS, vol. 2910, pp. 287–302. Springer, Heidelberg (2003)
Sandholm, T., Lesser, V.: Leveled commitment contracts and strategic breach. Games and Economic Behavior 35(1), 212–270 (2001)
Faratin, P., Sierra, C., Jennings, N.R.: Negotiation Decision Functions For Autonomous Agents. Int. J. of Robotics and Autonomous Systems 24(3-4), 159–182 (1998)
Bartolini, C., Preist, C., Jennings, N.R.: A Software Framework For Automated Negotiation. In: Choren, R., Garcia, A., Lucena, C., Romanovsky, A. (eds.) SELMAS 2004. LNCS, vol. 3390, pp. 213–235. Springer, Heidelberg (2005)
Kim, J.B., Segev, A.: A web services-enabled marketplace architecture for negotiation process management. Decision Support Systems 40(1), 71–87 (2005)
Rinderle, S., Benyoucef, M.: Towards the automation of e-negotiation processes based on web services - a modeling approach. In: Ngu, A.H.H., Kitsuregawa, M., Neuhold, E.J., Chung, J.-Y., Sheng, Q.Z. (eds.) WISE 2005. LNCS, vol. 3806, pp. 443–453. Springer, Heidelberg (2005)
Strbel, M.: Design of roles and protocols for electronic negotiations. Electronic Commerce Research 1(3), 335–353 (2001)
Tu, M., Seebode, C., Griffel, F., Lamersdorf, W.: Dynamics: An actor-based framework for negotiating mobile agents. Electronic Commerce Research 1(1 - 2), 101–117 (2001)
Ashri, R., Rahwan, I., Luck, M.: Architectures for negotiating agents. In: Mařík, V., Müller, J.P., Pěchouček, M. (eds.) CEEMAS 2003. LNCS (LNAI), vol. 2691, pp. 136–146. Springer, Heidelberg (2003)
Ludwig, A., Braun, P., Kowalczyk, R., Franczyk, B.: A framework for automated negotiation of service level agreements in services grids. In: Bussler, C.J., Haller, A. (eds.) BPM 2005. LNCS, vol. 3812, pp. 89–101. Springer, Heidelberg (2006)
Benyoucef, M., Verrons, M.H.: Configurable e-negotiation systems for large scale and transparent decision making. Group Decision and Negotiation 17(3), 211–224 (2008)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2008 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Resinas, M., Fernández, P., Corchuelo, R. (2008). A Reference Architecture for Automated Negotiations of Service Agreements in Open and Dynamic Environments. In: Meersman, R., Tari, Z., Herrero, P. (eds) On the Move to Meaningful Internet Systems: OTM 2008 Workshops. OTM 2008. Lecture Notes in Computer Science, vol 5333. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-88875-8_68
Download citation
DOI: https://doi.org/10.1007/978-3-540-88875-8_68
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-88874-1
Online ISBN: 978-3-540-88875-8
eBook Packages: Computer ScienceComputer Science (R0)