Abstract
Healthcare Processes are characterized by knowledge-intensive tasks. In contrast to this, most of the efforts for business process management in healthcare do not refer to this quality, and software engineering in healthcare relies on an unspecific process-oriented approach. In this contribution, we present a method of capturing and analysis of a knowledge-intensive process, from which we derive requirements to a knowledge- as well as process-oriented information system for the example of general medical documentation. We present the resulting implementation of a knowledge-based electronic patient record and discuss the potentials and open issues for our proposal.
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Ammon, D., Hoffmann, D., Jakob, T., Finkeissen, E., Detschew, V., Wetter, T. (2009). Management of Knowledge-Intensive Healthcare Processes on the Example of General Medical Documentation. In: Ardagna, D., Mecella, M., Yang, J. (eds) Business Process Management Workshops. BPM 2008. Lecture Notes in Business Information Processing, vol 17. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00328-8_33
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DOI: https://doi.org/10.1007/978-3-642-00328-8_33
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