Abstract
This paper evaluates if the Internet can support enterprise-grade audio conferencing. For our investigation, we collect real-world traffic traces from the audio conferencing solution in GoToMeeting, a popular online meeting application. We analyze these traces using Conference MOS, a new metric proposed in this paper to measure the quality of an audio conference. Our results indicate that a majority of users experience good conference quality. A small percentage of users that experience poor quality because of high delay and loss would be better served with PSTN. This leads us to believe that an enterprise-grade solution should adopt a combined VoIP and PSTN deployment strategy over a VoIP only solution.
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Ramachandran, K., Beeram, S. (2009). Supporting Enterprise-Grade Audio Conferencing on the Internet. In: Moon, S.B., Teixeira, R., Uhlig, S. (eds) Passive and Active Network Measurement. PAM 2009. Lecture Notes in Computer Science, vol 5448. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00975-4_15
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DOI: https://doi.org/10.1007/978-3-642-00975-4_15
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