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Working Overtime: Patterns of Smartphone and PC Usage in the Day of an Information Worker

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Pervasive Computing (Pervasive 2009)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 5538))

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Abstract

Research has demonstrated that information workers often manage several different computing devices in an effort to balance convenience, mobility, input efficiency, and content readability throughout their day. The high portability of the mobile phone has made it an increasingly valuable member of this ecosystem of devices. To understand how future technologies might better support productivity tasks as people transition between devices, we examined the mobile phone and PC usage patterns of sixteen information workers across several weeks. Our data logs, together with follow-up interview feedback from four of the participants, confirm that the phone is highly leveraged for digital information needs beyond calls and SMS, but suggest that these users do not currently traverse the device boundary within a given task.

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Author information

Authors and Affiliations

  1. Microsoft Research, One Microsoft Way, Redmond, WA 98052, USA

    Amy K. Karlson, Brian R. Meyers, Andy Jacobs & Paul Johns

  2. The Information School, DUB Group, University of Washington, Seattle, WA 98195, USA

    Shaun K. Kane

Authors
  1. Amy K. Karlson
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  2. Brian R. Meyers
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  3. Andy Jacobs
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  4. Paul Johns
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  5. Shaun K. Kane
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Editor information

Editors and Affiliations

  1. Faculty of Environment and Information Studies, Keio University, 5322, Endo, 252-8520, Fujisawa City, Kanagawa, Japan

    Hideyuki Tokuda

  2. Technische Universität Carolo-Wilhelmina zu Braunschweig, Mühlenpfordtstrasse 23, 38106, Braunschweig, Germany

    Michael Beigl

  3. Computing Department, InfoLab 2, South Drive, Lancaster University, LA1 4WA, Lancaster, UK

    Adrian Friday

  4. Microsoft Research, One Microsoft Way, 98052-6399, Redmond, WA, USA

    A. J. Bernheim Brush

  5. Department of Information Systems and Multimedia Design, Tokyo Denki University, 2–2 Kanda-Nishiki-cho, Chiyoda-ku, 101–8457, Tokyo, Japan

    Yoshito Tobe

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© 2009 Springer-Verlag Berlin Heidelberg

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Karlson, A.K., Meyers, B.R., Jacobs, A., Johns, P., Kane, S.K. (2009). Working Overtime: Patterns of Smartphone and PC Usage in the Day of an Information Worker. In: Tokuda, H., Beigl, M., Friday, A., Brush, A.J.B., Tobe, Y. (eds) Pervasive Computing. Pervasive 2009. Lecture Notes in Computer Science, vol 5538. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01516-8_27

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  • DOI: https://doi.org/10.1007/978-3-642-01516-8_27

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01515-1

  • Online ISBN: 978-3-642-01516-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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