Abstract
The study of economic behavior of service providers in a competition environment is an important and interesting research issue. A two-server queueing model has been proposed in Kalai et al. [11] for this purpose. Their model aims at studying the role and impact of service capacity in capturing larger market share so as to maximize the long-run expected profit. They formulate the problem as a two-person strategic game and analyze the equilibrium solutions. The main aim of this paper is to extend the results of the two-server queueing model in [11] to the case of multiple servers. We will only focus on the case when the queueing system is stable.
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© 2009 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering
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Ching, WK., Choi, SM., Huang, M. (2009). Optimal Service Capacities in a Competitive Multiple-Server Queueing Environment. In: Zhou, J. (eds) Complex Sciences. Complex 2009. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 4. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02466-5_5
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