Abstract
Task forces of expert knowledge workers would benefit from more advanced web tools supporting activity awareness and social sensemaking. This paper proposes the design of a task force workspace, which is under development. It introduces the problem through a scenario, specifies requirements, illustrates a modeling approach and the mockups of the functions in the proposed workspace. Design issues and future work are finally discussed.
Chapter PDF
Similar content being viewed by others
References
http://www.usgs.gov/global_change/doi_taskforce.asp (accessed on 02/25/2009)
Pirolli, P., Card, S.: The Sensemaking Process and Leverage Points for Analyst Technology as Identified Through Cognitive Task Analysis. In: Proceedings of 2005 International Conference on Intelligence Analysis, pp. 2–4 (1995)
Convertino, G., Billman, D., Shrager, J., Masur, J.P., Pirolli, P.: The CACHE Study: Group Effects in Computer-Supported Collaborative Analysis. Computer Supported Cooperative Work 17, 353–393 (2008)
http://friendfeed.com/ (FriendFeed tool, accessed on 02/25/2009)
Mohammed, S., Dumville, B.C.: Team mental models in a team knowledge frame-work: expanding theory and measurement across disciplinary boundaries. Journal of Organizational Behavior 22 (2001)
Convertino, G., Mentis, H., Rosson, M.B., Slavkovic, A., Carroll, J.M.: Supporting Content and Process Common Ground in Computer-Supported Teamwork. In: Proceedings of CHI 2009 (to appear, 2009)
Resnikoff, H.L.: The illusion of reality. Springer, New York (1989)
Marshall, C.: Annotation: From paper books to the digital library. In: Proceedings of the ACM Digital Libraries 1997 Conference, Philadelphia, PA, July 1997, pp. 131–140 (1997)
McCarthy, J.C., Miles, V.C., Monk, A.: An experimental study of common ground in text-based communication. In: Proceedings of CHI 1991, pp. 209–215. ACM, New York (1991)
Berlin, L.M., Jeffries, R., O’Day, V.L., Paepcke, A., Wharton, C.: Where Did You Put It? Issues in the Design and Use of A Group Memory. In: Proc. INTERCHI 1993, pp. 24–29 (1993)
McDonald, D., Ackerman, M.: Collaborative Refinery: A Collaborative Information Workspace for the World Wide Web. Technical report 97-03, Dept of Information and Computer Science, University of California at Irvine (1997)
Singh, V., Twidale, M.B.: The Confusion of Crowds: non-dyadic help interactions. In: Proceedings CSCW 2008, pp. 699–702 (2008)
Sarini, M., Strapparava, C.: Building a user model for a museum exploration and information-providing adaptive system. In: Brusilovsky, P., De Bra, P. (eds.) The 2nd Workshop on Adaptive Hypertext and Hypermedia, Report No. 98/12, CS Reports, Eindho-ven University of Technology, Eindhoven, The Netherlands, pp. 63–68 (1998)
Pu, P., Viappiani, P., Faltings, B.: Increasing user decision accuracy using suggestions. In: Proceedings CHI 2006, Montréal, Québec, Canada, April 22-27 (2006)
Hong, L., Chi, E.H., Budiu, R., Pirolli, P., Nelson, L.: SparTag.us: A low cost tagging system for foraging of web content. In: Proc. AVI 2008, pp. 65–72. ACM, New York (2008)
Nelson, L., Pirolli, P.L., Hong, L., Chi, E.H., Held, C.: Examining the impact of social annotations in sensemaking tasks. Note submission in review for CHI 2009
Moran, T.P., Cozzi, A., Farrell, S.P.: Unified Activity Management: Supporting People in e-Business. Communications of the ACM 48(12), 67–70 (2005)
Chi, E., Hong, L., Heiser, J., Card, S.: ScentIndex: Conceptually Reorganizing Subject Indexes for Reading. In: Proc. IEEE Symposium on Visual Analytics Science and Technology (VAST), October 2006, pp. 159–166 (2006)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Convertino, G., Hong, L., Nelson, L., Pirolli, P., Chi, E.H. (2009). Activity Awareness and Social Sensemaking 2.0: Design of a Task Force Workspace. In: Schmorrow, D.D., Estabrooke, I.V., Grootjen, M. (eds) Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience. FAC 2009. Lecture Notes in Computer Science(), vol 5638. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02812-0_16
Download citation
DOI: https://doi.org/10.1007/978-3-642-02812-0_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-02811-3
Online ISBN: 978-3-642-02812-0
eBook Packages: Computer ScienceComputer Science (R0)