Skip to main content
SpringerLink
Log in

OUTSHORE Maturity Model: Assistance for Software Offshore Outsourcing Decisions

  • Chapter
  • First Online:
Collaborative Software Engineering

Abstract

Offshore outsourcing software development (OOSD) is increasingly being used by the Software Industry. OOSD is a specific variant of Geographically Distributed Software Development (GDSD). Compared to the traditional mode of software development (i.e., in-house) GDSD is more edgy and puts at risk the attainment of the expected results. Although the failure of an offshore outsourcing software project may be caused by a variety of factors, one major complication is geographical distance. Consequently we argue that risk avoidance in outshore software development should be undertaken well in advance of the development launch. This could be done by testing the offshore outsourcing relevance of each software project and then the offshore outsourcing company involved. With this in mind we have developed the OUTSHORE Maturity Model – OMM.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Amberg M, Wiener M (2005) Kritische Erfolgsfaktoren für Offshore Softwareentwicklungsprojekte – eine explorative Studie. Friedrich-Alexander-University, Erlangen-Nürnberg.

    Google Scholar 

  2. Aubert BA, Dussault S, Patry M, Rivard S (1999) Managing the risk of IT outsourcing system sciences. Proceedings of the 32nd Annual Hawaii International Conference (HICSS) 32(7): 10–20.

    Google Scholar 

  3. Balzert H (2008) Softwaremanagement: Lehrbuch der Softwaretechnik. Spektrum Akademischer Verlag.

    Google Scholar 

  4. Betz S, Mäkiö J (2008) Applying the OUTSHORE approach for risk minimisation in offshore outsourcing of software development projects. Multikonferenz Wirtschaftsinformatik (MKWI) 2008, München, Germany.

    Google Scholar 

  5. Boehm B (1991) Software risk management: Principles and practices. Piscataway: IEEE Software, 8: 32–41.

    Article  Google Scholar 

  6. Boehm BW (1981) Software Engineering Economics. Englewood Cliffs, NJ: Prentice-Hall Inc.

    MATH  Google Scholar 

  7. Boos E, Iealniesks J, Moczadlo R, Rohfels M, Schmidt C, Simmen J (2005) BITKOM – Leitfaden Offshoring. Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V., Berlin.

    Google Scholar 

  8. Carmel E, Agarwal, R. (2002) The maturation of offshore sourcing of information technology work. MIS Quarterly Executive 1(2): 65–78.

    Google Scholar 

  9. Carnegie Mellon University (1995) Software Engineering Institute. A Systems Engineering Capability Maturity Model VersionSM 1.1. available on: http://www.sei.cmu.edu/pub/documents/95.reports/pdf/mm003.95.pdf. Accessed May 2008.

  10. Carnegie Mellon University (2006) CMMI® for Development, Version 1.2, Software Engineering Institute CMMI for Development, available on: http://www.sei.cmu.edu/publications/documents/06.reports/06tr008.html. Accessed May 2008.

  11. Carnegie Mellon University (2007) Software Engineering Institute. CMMI® for Acquisition, Version 1.2 available on: http://www.sei.cmu.edu/publications/documents/07.reports/07tr017.html. Accessed May 2008.

  12. Casey V, Richardson I (2006) Uncovering the reality within virtual software teams. Workshop on Global Software Development for the Practitioner, Shanghai, China, pp. 66–72.

    Chapter  Google Scholar 

  13. Cataldo M, Herbsleb, JD (2008) Communication patterns in geographically distributed software development and engineers’ contributions to the development effort. Proceedings of the 2008 International Workshop on Co-operative and Human Aspects of Software Engineering, Leipzig, Germany, pp. 25–28.

    Google Scholar 

  14. Chrissis MB, Konrad M, Shrum S (2006) CMMI. Guidelines for Process Integration and Product Improvement. Reading, MA: Addison-Wesley.

    Google Scholar 

  15. Cooper J, Fischer M (2002) Software Aquisition Capability Maturity Model® Version 1.03., Technical Report available on: http://www.sei.cmu.edu/pub/documents/95.reports/pdf/mm003.95.pdf. Accessed May 2008.

  16. Curtis B, Hefley WE, Miller SA (1995) People Capability Maturity Model [P-CMM]. UK: Addison-Wesley.

    Google Scholar 

  17. Curtis B, Kellner MI, Over J (1992) Process modeling. Communications of the ACM 35(9): 75–90.

    Article  Google Scholar 

  18. Galliers R, Sutherland AR (2003) The Evolving Information Systems Strategy, 3rd edn. Oxford: Strategic Information Management, Elsevier.

    Google Scholar 

  19. Glaser B, Strauss A (1967) The discovery of Grounded Theory: Strategies of Qualitative Research. New York: Aldine.

    Google Scholar 

  20. Gold T (2005) Outsourcing Software Development – Making it Work. Boca Raton, FL: Auerbach Publications.

    Google Scholar 

  21. Greiner LE (1972) Evolution and revolution as organizations grow. Harvard Business Review 50(4): 37–46.

    Google Scholar 

  22. Herbsleb J, Mockus A, Finholt T, Grinter R (2000) Distance, dependencies, and delay in a global collaboration. Proceedings of the 2000 ACM Conference on Computer Supported Co-operative Work, pp. 319–328.

    Google Scholar 

  23. Herbsleb J, Zubrow D, Goldenson D, Hayes W, Paulk M. (1997) Software quality and the capability maturity model. Communications of the ACM 40(6): 30–40.

    Article  Google Scholar 

  24. Herbsleb JD, Moitra D (2001) Global software development. IEEE Software, March/April 18(2): 16–20.

    Article  Google Scholar 

  25. Humphrey WS (1989), Managing the Software Process. Reading, MA: Addison-Wesley.

    Google Scholar 

  26. Kraut RE, Streeter LA (1995) Co-ordination in large scale software development. Communications of the ACM 38(7): 69–81.

    Article  Google Scholar 

  27. Lientz B, Larssen L (2006) Risk Management for IT-Projects: How to Deal with over 150 Issues and Risks. Oxford: Elsevier.

    Google Scholar 

  28. McCarthy J, Ferrusi Ross C, Schwaber CE (2003) Users’ Offshore Evolution and Its Governance Impact. Forrester Research, December.

    Google Scholar 

  29. Mezak S (2006) Software Without Borders – A Step-by-Step Guide to Outsourcing Your Software Development. Los Altos, CA: Earthrise Press.

    Google Scholar 

  30. Moczadlo R (2005) Chancen und Risiken des offshore-Development – Empirische Analyse der Erfahrungen deutscher Unternehmen, Germany, available on: http://www.competencesite.de/offshore.nsf/8FB68EAB823EF285C1256D72005BBCD1/$File/studie_offshore_prof_moczadlo.pdf.

  31. Morales AW (2004) Outshore by Numbers, available on: http://www.ddj.com/architect/184415074.

  32. Paasivaara M, Lassenius C (2004) Collaboration practices in global inter-organizational software development projects. Software Process: Improvement and Practice 8(4): 183–199.

    Article  Google Scholar 

  33. Pierce R, Tilley S (2002) Automatically connecting documentation to code with rose. Proceedings of the 20th Annual International Conference on Systems Documentation, ACM Press, New York, pp. 157–163.

    Google Scholar 

  34. Ramesh G (2007) Managing Global Software Projects. New Delhi: Tata McGraw-Hill Publishing Company Limited.

    Google Scholar 

  35. Salma B, Lyes K, Abderrahman E, Younes B (2007) Quality risk in outsourcing. Proceedings of International Conference on Service Systems and Service Management, pp. 1–4.

    Google Scholar 

  36. Schaaf J, Weber M (2005) Offshoring-Report 2005: Ready for Take-off, Economics – Digitale Ökonomie und struktureller Wandel, 52, Deutsche Bank Research.

    Google Scholar 

  37. Sommerville I (2006) Software Engineering: Update. Amsterdam: Addison-Wesley Longman.

    Google Scholar 

  38. Tho I (2005) Managing the Risks of IT Outsourcing. Oxford: Elsevier Butterworth-Heinemann.

    Google Scholar 

  39. Weakland T (2005) DiamondCluster 2005 Global IT Outsourcing Study. Chicago, IL: DiamondCluster International, Inc.

    Google Scholar 

Download references

Acknowledgements

This research was developed within the co-operation project OUTSHORE funded by the German Federal Ministry of Education and Research (bmb+f). OUTSHORE is a collaboration of the Forschungszentrum Informatik (FZI), the institute AIFB of the Universität Karlsruhe (TH) and several industrial partners. The research project has a runtime of 30 months. The goal of the OUTSHORE project is to determine the effect of risk factors on an offshore software development project. A decision model, based on these criteria, will be created for the project run-time simulation to enable risk analysis on distributed software development projects.

Author information

Authors and Affiliations

  1. Forschungszentrum Informatik FZI, 76131, Karlsruhe, Germany

    Juho Mäkiö

  2. Institute of Applied Informatics and Formal Description Methods, Universität of Karlsruhe, 76128, Karlsruhe, Germany

    Stafanie Betz & Andreas Oberweis

Authors
  1. Juho Mäkiö
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Stafanie Betz
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Andreas Oberweis
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Juho Mäkiö .

Editor information

Editors and Affiliations

  1. Werderstr. 47, Heidelberg, 69120, Germany

    Ivan Mistrík

  2. Dept. Computer Science, University of Auckland, Auckland, New Zealand

    John Grundy

  3. Donald Bren School of Information &, University of California, Irvine, Donald Bren Hall 5029, Irvine, 92697-3440, USA

    André Hoek

  4. Dept. Computer Science, University of California, Santa Cruz, Santa Cruz, 95064, USA

    Jim Whitehead

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Mäkiö, J., Betz, S., Oberweis, A. (2010). OUTSHORE Maturity Model: Assistance for Software Offshore Outsourcing Decisions. In: Mistrík, I., Grundy, J., Hoek, A., Whitehead, J. (eds) Collaborative Software Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10294-3_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-10294-3_16

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-10293-6

  • Online ISBN: 978-3-642-10294-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation