Abstract
Online virtual environments are increasingly becoming popular for entrepreneurship. While interactions are primarily between avatars, some interactions could occur through intelligent chatbots. Such interactions require connecting to backend business applications to obtain information, carry out real-world transactions etc. In this paper, we focus on integrating business application systems with virtual worlds. We discuss the probable features of a next-generation online virtual world-based retail store and the technologies involved in realizing the features of such a store. In particular, we examine the role of semantics in integrating popular virtual worlds with business applications to provide natural language based interactions.
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Sharma, G., Anantaram, C., Ghosh, H. (2010). The Role of Semantics in Next-Generation Online Virtual World-Based Retail Store. In: Lehmann-Grube, F., Sablatnig, J. (eds) Facets of Virtual Environments. FaVE 2009. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 33. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11743-5_8
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DOI: https://doi.org/10.1007/978-3-642-11743-5_8
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