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From Process Execution towards a Business Process Intelligence

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Business Information Systems (BIS 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 47))

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Abstract

There exist some approaches to support decision making in the context of business processes. Most of them are not systemized. The aim of this paper is to evaluate and differentiate existing approaches of Business Process Intelligence and to detect further research activities in this field to propose a holistic concept. This is done by a literature review to identify related concepts and to be able to constitute further research by doing an empirical study and a case study. The results are a morphological box and a definition to clarify potentials of a Business Process Intelligence. Additionally, propositions based on selected theories are formulated which provide a basis for further research.

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Author information

Authors and Affiliations

  1. Faculty of Business Administration, Chair of Information Systems and Information Management, University for Mining and Technology of Freiberg, Lessingstraße 45, 09599, Freiberg, Germany

    Carsten Felden

  2. Mercator School of Management, Department of Technology and Operations Management, Chair of Information Systems and Operations Research, University of Duisburg-Essen, Lotharstraße 63, 47057, Duisburg, Germany

    Peter Chamoni & Markus Linden

Authors
  1. Carsten Felden
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  2. Peter Chamoni
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  3. Markus Linden
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Editor information

Editors and Affiliations

  1. Department of Information Systems, Poznań University of Economics, Al. Niepodległości 10, 61-875, Poznań, Poland

    Witold Abramowicz

  2. Institut für Informatik, Freie Universität Berlin, Takustr. 9, 14195, Berlin, Germany

    Robert Tolksdorf

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Felden, C., Chamoni, P., Linden, M. (2010). From Process Execution towards a Business Process Intelligence. In: Abramowicz, W., Tolksdorf, R. (eds) Business Information Systems. BIS 2010. Lecture Notes in Business Information Processing, vol 47. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-12814-1_17

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  • DOI: https://doi.org/10.1007/978-3-642-12814-1_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-12813-4

  • Online ISBN: 978-3-642-12814-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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