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Organizational Motivations for Web Accessibility Implementation – A Case Study

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Computers Helping People with Special Needs (ICCHP 2010)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6179))

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Abstract

Universal access to information and communication technologies represents an indispensable prerequisite for people with impairments’ equal participation in societal life. Despite legal regulations and economic advantages, accessible web sites are rarely implemented in private sector organizations. This paper introduces a holistic, managerial approach to identify business experiences with web accessibility implementation in three industry sectors. The findings of this case study research include organizations’ motivations for web accessibility implementation and therefore generate a sound basis for management decision recommendations.

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Author information

Authors and Affiliations

  1. Department of Business Studies, University of Vienna, Bruenner Str. 72, 1210, Vienna, Austria

    Marie-Luise Leitner & Christine Strauss

Authors
  1. Marie-Luise Leitner
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  2. Christine Strauss
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Editor information

Editors and Affiliations

  1. Institut Integriert Studieren, University of Linz, Altenbergerstraße 49, 4040, Linz, Austria

    Klaus Miesenberger

  2. Studienzentrum fuer Sehgeschaedigte, Universitaet Karlsruhe (TH), Germany

    Joachim Klaus

  3. fortec - Research Group on Rehabilitation Technology, Institute integrated study, Vienna Univ. of Technology, Favoritenstr. 11/029, A 1040, Vienna, Austria

    Wolfgang Zagler

  4. University of San Francisco The Universal Math Access Lab, 281 Masonic San Francisco, CA 94117, USA

    Arthur Karshmer

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Leitner, ML., Strauss, C. (2010). Organizational Motivations for Web Accessibility Implementation – A Case Study. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds) Computers Helping People with Special Needs. ICCHP 2010. Lecture Notes in Computer Science, vol 6179. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-14097-6_62

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  • DOI: https://doi.org/10.1007/978-3-642-14097-6_62

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-14096-9

  • Online ISBN: 978-3-642-14097-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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