Abstract
This paper considers teams of experts who evaluate the output of a chance discovery system. The objective of the reported investigation is to identify strategies of conflict avoidance in the Japanese tea ceremony and to transfer these to such teamwork settings. Two Usucha and two Koicha ceremonies with between three and ten participants have been video recorded. Interpretive phenomenological analyses (IPA) of all video recordings have been conducted. The analyses have shown that temporal reflections affect conflict avoidance if they are related to a reference place, a conceptual space of agreed references. The remainder of the paper considers possible consequences of the identified reflective strategies for the management of chance discovery teams as well as wider team work settings and the design of intelligent systems that support team work.
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Oehlmann, R. (2010). Temporality and Reference Place: Discovering Chances for Conflict Avoidance in Teamwork. In: Setchi, R., Jordanov, I., Howlett, R.J., Jain, L.C. (eds) Knowledge-Based and Intelligent Information and Engineering Systems. KES 2010. Lecture Notes in Computer Science(), vol 6278. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15393-8_33
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DOI: https://doi.org/10.1007/978-3-642-15393-8_33
Publisher Name: Springer, Berlin, Heidelberg
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