Abstract
This article exploits the discipline of Public Diplomacy taking into account the contribution of Web applications to practice it. A web application for public websites assessment is implemented. This application is a tool designed to help the government and public institutions to find their omissions and their by any chance errors in their websites, so that they can adjust and enrich them, aiming at providing excellent service to the citizens.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Batora, J.: Foreign Ministries and the Information Revolution: Going Virtual? (Diplomatic Studies). Martinus Nijhoff Publishers (2008)
Brajnik, G.: Quality Models based on Automatic Webtesting. In: CHI 2002 Workshop: Automatically Evaluating Usability of Web Sites, Minneapolis, USA (2002)
Brown, G.: Social Media 100 Success Secrets: Social Media, Web 2.0 User Generated Content and Virtual Communities – 100 Most Asked Mass Collaboration Questions. Emereo Pty Ltd. (2009)
Budd, L.: e-Governance: Managing or Governing. Routledge, Taylor & Francis Group (2009)
Dinnie, K.: Nation branding: Concepts, Issues, Practice. Butterworth-Heinemann, Butterworths (2007)
Garson, G.D.: Public Information Technology and e-Governance: Managing the Virtual State. Jones and Bartlett, USA (2006)
Halaris, C., Magoutas, B., Papadomichelaki, X., Mentzas, G.: Classification and Synthesis of Quality Approaches in E-goverment Services. In: Internet Research-Westport then Bradford, vol. 17(4), pp. 378–401. Emerald Group Publishing Limited (2007)
Hinds, D., Lee, R.: Social Network Structure as a Critical Success Condition for Virtual Communities. In: Proceedings of the 41st Annual Hawaii International Conference on System Sciences (2008)
Hitz, M., Leitner, G., Melcher, R.: Usability of Web Applications. In: Kappel, G., Proll, B., Reich, S., Retschitzegger (eds.) Web Engineering. John Wiley & Sons Ltd., Chichester (2006)
Hofstede, G.: Culture’s consequences: international differences in work-related values. Sage, Beverly Hills (1980)
Kastania, A.N., Zimeras, S.: Book Web-based Applications in Health Care and Biomedicine. In: Evaluation for Web-Based Applications. Annals of Information Systems, vol. 7. Springer, Heidelberg (2009)
Kotsis, G.: Performance of Web applications. In: Kappel, G., Proll, B., Reich, S., Retschitzegger, W. (eds.) Web Engineering. John Wiley & Sons Ltd., Chichester (2006)
Leonard, M., Stead, C., Smewing, C.: Public Diplomacy. Foreign Policy Centre, London (2002)
Magoutas, B., Halaris, C., Mentzas, G.: An Ontology for the Multi-perspective Evaluation of Quality in E-Government Services. LNCS, pp. 318–329. Springer, Heidelberg (2007)
Marmanis, H., Babenko, D.: Algorithms of the Intelligent Web. Manning Publications Co. (2009)
Melissen, J., Lee, D., Sharp, P.: The New Public Diplomacy: Soft Power in International Relations (Studies in Diplomacy). Palgrave Macmillan, Oxford (2007)
Nastos, E.: An open distance learning model in Virtual Communities for Public Diplomacy. National School of Public Administration, Greece (2008)
OECD, OECD e-Government Studies The e-Government Imperative (2003)
Papadomichelaki, X., Magoutas, B., Halaris, C., Apostolou, D., Mentzas, G.: A Review of Quality Dimensions in e-Government Services. In: Wimmer, M.A., Scholl, H.J., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2006. LNCS, vol. 4084, pp. 128–138. Springer, Heidelberg (2006)
Richmond, Y.: Practicing Public Diplomacy: A Cold War Odyssey (Explorations in Culture and International History). Berghahn Books (2008)
Shane, M.P.: Democracy Online: The Prospects for Political Renewal Through the Internet. Routledge, Taylor & Francis Group (2004)
Signitzer, B.H., Coombs, T.: Public relations and public diplomacy: Conceptual covergences. Public Relations Review 18(2), 137–147 (1992)
Snow, N., Taylor, P.M.: Routledge Handbook of Public Diplomacy. Routledge, Taylor & Francis Group (2008)
Soliman, K.S., Affisco, J.F.: E-Government. Emerald Group Publishing Limited (2006)
Steindl, C., Ramler, R., Altmann, J.: Testing Web Applications. In: Kappel, G., Proll, B., Reich, S., Retschitzegger, W. (eds.) Web Engineering. John Wiley & Sons Ltd., Chichester (2006)
USC Center on Public Diplomacy, http://www.publicdiplomacy.org
Vassileva, J., Grassmann, W.: A system dynamics approach to study virtual communities. In: Proceedings of the 40th Hawaii International Conference on System Sciences (2007)
W3C Quality Assurance Activity Statement, http://www.w3.org/QA/Activity.html
Waller, J.M.: The Public Diplomacy Reader. The Institute of World Politics Press, Washington (2007)
Web Intelligence Consortium, http://wi-consortium.org/
Wimmer, M., Kemper, A., Seltsam, S.: Security for Web Applications. In: Kappel, G., Proll, B., Reich, S., Retschitzegger, W. (eds.) Web Engineering. John Wiley & Sons Ltd., Chichester (2006)
Wireshark, Stanford University, http://www.wireshark.org/download.html
Wu Song, F.: Virtual Communities: Bowling Alone, Online Together (Digital Formations). Peter Lang Publishing (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Koffa, A., Kastania, A.N. (2010). Web Applications and Public Diplomacy. In: Setchi, R., Jordanov, I., Howlett, R.J., Jain, L.C. (eds) Knowledge-Based and Intelligent Information and Engineering Systems. KES 2010. Lecture Notes in Computer Science(), vol 6278. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15393-8_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-15393-8_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-15392-1
Online ISBN: 978-3-642-15393-8
eBook Packages: Computer ScienceComputer Science (R0)