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Establishing On-Line Corporate Training in Distributed, Synchronous eCollaboration: A Field Study

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Collaboration and Technology (CRIWG 2010)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6257))

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Abstract

Whereas technologies for eCollaboration are maturing, a need for learning eCollaboration in distributed organizations continues. This paper presents the experiences from establishing corporate training in distributed, synchronous eCollaboration. The training package was delivered solely on-line with synchronous interaction among the participants and the instructors. The study contributes to the scarce body of research on computer-supported collaborative learning in professional and corporate contexts. The reported experiences illustrate several challenges to establish corporate on-line training of eCollaboration: promotion of awareness of the benefits of learning eCollaboration, management of varying pre-skills of employees participating in distributed and synchronous eCollaboration, lack of common conventions for selecting and using tools for particular organizational eCollaboration scenarios, inclusion of synchronous eCollaboration in the corporate eLearning strategy, and alignment of focused eCollaboration competencies to ever-evolving corporate eCollaboration infrastructure, policies and IT operations.

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Authors and Affiliations

  1. Department of Information Systems, University of Agder, Serviceboks 422, N-4604, Kristiansand, Norway

    Tero Päivärinta & Bjørn Erik Munkvold

Authors
  1. Tero Päivärinta
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  2. Bjørn Erik Munkvold
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Editor information

Editors and Affiliations

  1. Faculty of Technology, Policy and Management, Department of Systems Engineering, Delft University of Technology, Jaffalaan 5, 2628BX, Delft, The Netherlands

    Gwendolyn Kolfschoten

  2. Ruhr-Universität Bochum, Informations- und Technikmanagement, Institut für Arbeitswissenschaft (IAW), Universitätsstr. 150, 44780, Bochum, Germany

    Thomas Herrmann

  3. Faculty of Technology Policy and Management, Section of Systems Engineering, Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands

    Stephan Lukosch

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Päivärinta, T., Munkvold, B.E. (2010). Establishing On-Line Corporate Training in Distributed, Synchronous eCollaboration: A Field Study. In: Kolfschoten, G., Herrmann, T., Lukosch, S. (eds) Collaboration and Technology. CRIWG 2010. Lecture Notes in Computer Science, vol 6257. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15714-1_7

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  • DOI: https://doi.org/10.1007/978-3-642-15714-1_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-15713-4

  • Online ISBN: 978-3-642-15714-1

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