Abstract
The training of soft skills in organizational settings has become very important for an effective communicative exchange between members of staff. Especially in companies where the line of communication has to be fast and unmistakable, e.g. in crisis management units, the regular training of communication skills is therefore indispensable. The DREAD-ED project proposes a technology-based teaching methodology to meet these needs. The methodology provides a serious game which enables its users to train soft skills in a virtual environment under safe conditions. The current paper presents the results of two trials conducted with crisis managers and university students.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Linehan, C., Lawson, S., Doughty, M., Kirman, B.: There’s no ‘I’ in Emergency Management Teams: Designing and evaluating a serious game for training emergency managers in group decision making skills. In: Proceedings of the 39th Conference of the Society for the Advancement of Games & Simulations in Education and Training, Leeds, UK, pp. 20–27 (2009)
Crichton, M., Flin, R.: Training for Emergency Management: Tactical Decision Games. J. Haz. Mater. 88, 255–266 (2001)
Kowalski-Trakofler, K.M., Scharf, T.: Judgment and decision making under stress: an overview for emergency managers. Int. J. Emerg. Manag. 1, 278–289 (2003)
Gresham, F.M., Elliott, S.N.: Assessment and Classification of children’s social skills. A review of methods and issues. S. Psy. Revi. 13, 292–301 (1984)
Sanders, R.L., Rhodes, G.S.: A simulation learning approach to training first responders for radiological emergencies. In: Proceedings of the 2007 summer computer simulation conference, San Diego, California, pp. 84–91 (2007)
Linehan, C., Lawson, S., Doughty, M., Kirman, B., Haferkamp, N., Krämer, N.C.: Teaching Decision Making Skills to Emergency Managers via Digital Games (submitted)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Haferkamp, N., Krämer, N.C. (2010). Disaster Readiness through Education - Training Soft Skills to Crisis Units by Means of Serious Games in Virtual Environments. In: Wolpers, M., Kirschner, P.A., Scheffel, M., Lindstaedt, S., Dimitrova, V. (eds) Sustaining TEL: From Innovation to Learning and Practice. EC-TEL 2010. Lecture Notes in Computer Science, vol 6383. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16020-2_45
Download citation
DOI: https://doi.org/10.1007/978-3-642-16020-2_45
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-16019-6
Online ISBN: 978-3-642-16020-2
eBook Packages: Computer ScienceComputer Science (R0)