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Business-IT Alignment in Trade Facilitation: A Case Study

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Organizational, Business, and Technological Aspects of the Knowledge Society (WSKS 2010)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 112))

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Abstract

In the information age, no organization can thrive without harnessing the power of IT. The effective deployment of IT to achieve business goals and gain competitive advantage requires the alignment of business and IT strategies of organizations. Using the Strategic Alignment Maturity model, this paper evaluates strategic alignment maturity of Customs Excise Preventive service, a frontline public organization charged with trade facilitation in Ghana. Strategic alignment maturity is at level 3; which implies the existence of an established process to leverage IT for efficiency and effectiveness. Efforts are required to strengthen alignment and fully harness the potential of IT to facilitate trade in Ghana.

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Author information

Authors and Affiliations

  1. Department of Computer and Systems Sciences, Stockholm University, Sweden

    Godfried Adaba, Lazar Rusu & Mohamed El-Mekawy

Authors
  1. Godfried Adaba
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  2. Lazar Rusu
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  3. Mohamed El-Mekawy
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Editor information

Editors and Affiliations

  1. The American College of Greece, Aghia Paraskevi, Athens, Greece

    Miltiadis D. Lytras

  2. University of Oviedo, Spain

    Patricia Ordonez de Pablos

  3. Bar-Ilan University, Ramat Gan, Israel

    Adrian Ziderman

  4. De Montfort University, Leicester, UK

    Alan Roulstone

  5. Institute for Information Systems and Computer Media, Graz University of Technology, Inffeldgasse 16, 8010, Graz, Austria

    Hermann Maurer

  6. Wellesley College, Wellesley, MA, USA

    Jonathan B. Imber

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© 2010 Springer-Verlag Berlin Heidelberg

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Adaba, G., Rusu, L., El-Mekawy, M. (2010). Business-IT Alignment in Trade Facilitation: A Case Study. In: Lytras, M.D., Ordonez de Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Organizational, Business, and Technological Aspects of the Knowledge Society. WSKS 2010. Communications in Computer and Information Science, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16324-1_16

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  • DOI: https://doi.org/10.1007/978-3-642-16324-1_16

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16323-4

  • Online ISBN: 978-3-642-16324-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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