Abstract
In the past there were many efforts to combine data stored in a data warehouse, and knowledge, which can be accessed through a knowledge management system, in order to enhance key figure based reporting. But there is also a need for loading meta data about the knowledge base into a data warehouse. In this paper we will point out the demand for integrating a knowledge management system and a data warehouse in order to make knowledge management controlling with business intelligence possible. We will give reasons why a data warehouse should be loaded with meta data extracted from a knowledge management system and put emphasis on the interface for extracting and loading the data. Especially the challenges in extracting data will be dealt with. As a practical suggestion we want to present a way for an implementation with SAP Portal KM and SAP BW.
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Gómez, J.M., Cissek, P. (2010). Data Warehouse Based Knowledge Management Controlling. In: Quintela Varajão, J.E., Cruz-Cunha, M.M., Putnik, G.D., Trigo, A. (eds) ENTERprise Information Systems. CENTERIS 2010. Communications in Computer and Information Science, vol 110. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16419-4_12
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DOI: https://doi.org/10.1007/978-3-642-16419-4_12
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