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Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry

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Transactions on Computational Collective Intelligence II

Part of the book series: Lecture Notes in Computer Science ((TCCI,volume 6450))

Abstract

Today, telecom operators face a threefold challenge: a social challenge dealing with the evolution of the consumer lifestyle, a technological challenge dealing with ever changing ICT trends and a business challenge dealing with the need for innovative business models. This paper introduces an idea of group-oriented services, a special type of personalized telecom services, as a possible solution for all three of these challenges. A proof-of-concept service, called Agent-Based Mobile Content Brokerage, is presented and elaborated with the aim to demonstrate a shift towards consumer-managed relationships, a novel provisioning paradigm within the telecom industry.

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Author information

Authors and Affiliations

  1. Erste & Steiermärkische Bank, Croatia

    Luka Vrdoljak

  2. Faculty of Electrical Engineering and Computing, University of Zagreb, Croatia

    Iva Bojic, Vedran Podobnik, Gordan Jezic & Mario Kusek

Authors
  1. Luka Vrdoljak
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  2. Iva Bojic
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  3. Vedran Podobnik
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  4. Gordan Jezic
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  5. Mario Kusek
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Editor information

Editors and Affiliations

  1. Institute of Informatics, Wroclaw University of Technology, Str. Wyb. Wyspianskiego 27, 50-370, Wroclaw, Poland

    Ngoc Thanh Nguyen

  2. Centre for Complex Software Systems and Services, Swinburne University of Technology, P.O. Box 218, 3122, Hawthorn, Victoria, Australia

    Ryszard Kowalczyk

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Vrdoljak, L., Bojic, I., Podobnik, V., Jezic, G., Kusek, M. (2010). Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry. In: Nguyen, N.T., Kowalczyk, R. (eds) Transactions on Computational Collective Intelligence II. Lecture Notes in Computer Science, vol 6450. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17155-0_4

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  • DOI: https://doi.org/10.1007/978-3-642-17155-0_4

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-17154-3

  • Online ISBN: 978-3-642-17155-0

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