Privacy by Sustainable Identity Management Enablers

Abstract

Telcos face an elementary change in their traditional business model. The reasons for this are manifold: Tougher regulations, new technology (most notably VoIP and open spectrum), matured core business markets (voice and messaging), new market entrants or advancing customer demands and expectations. A potential direction of this change is business models that concentrate on the exploitation and monetisation of the huge amount of customer data that results from the usage of traditional communication services (data, voice). Based on these data, telcos’ longstanding relationships to their customers, and infrastructural assets and capabilities, telcos are a reasonable candidate for assuming the role of identity management service providers (IdMSPs). This chapter describes a method to evaluate privacyenhancing IdM Services from the perspective of a telco acting as prospective IdM Service Provider. The basis for the evaluation method is formed by the concept of Identity Management Enablers, which are used to analyse and describe the services and scenarios on which the decision supporting method is based on.