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Social Software for Coordination of Collaborative Process Activities

  • Conference paper
Business Process Management Workshops (BPM 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 66))

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Abstract

Recently, a trend toward collaborative, on-line business process modeling can be observed that is also emphasized by several initiatives. Social software has the potential satisfying such a collaborative modeling. It provides tools to collaboratively exchange and share information resources among peers. Despite of the potential that social software has, it is insufficiently used as work resource (e.g., for help requests or partner search) due to a low integration of social software into the workflow management system. The aim of this paper is to exploit Wikis and social networks for the coordination of collaborative process activities. Wikis are suggested in order to reduce the model design phase. A technique will be introduced that allows visualizing a process model from Wiki pages. The connection of process activities with social networks supports browsing for suitable process collaborators. A coordination model will be introduced that governs the collaboration.

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Author information

Authors and Affiliations

  1. Institute AIFB, Karlsruhe Institute of Technology (KIT), Karlsruhe, Germany

    Frank Dengler, Agnes Koschmider, Andreas Oberweis & Huayu Zhang

  2. Department of Computer Science, University of Pretoria, Pretoria, South Africa

    Agnes Koschmider

Authors
  1. Frank Dengler
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  2. Agnes Koschmider
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  3. Andreas Oberweis
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  4. Huayu Zhang
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Editor information

Editors and Affiliations

  1. Stevens Institute of Technology, Howe School of Technology Management, 07030, Hoboken, NY, USA

    Michael zur Muehlen

  2. Department of Computer Science, University of California, 93106-5110, Santa Barbara, CA, USA

    Jianwen Su

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© 2011 Springer-Verlag Berlin Heidelberg

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Dengler, F., Koschmider, A., Oberweis, A., Zhang, H. (2011). Social Software for Coordination of Collaborative Process Activities. In: zur Muehlen, M., Su, J. (eds) Business Process Management Workshops. BPM 2010. Lecture Notes in Business Information Processing, vol 66. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_37

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  • DOI: https://doi.org/10.1007/978-3-642-20511-8_37

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-20510-1

  • Online ISBN: 978-3-642-20511-8

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