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The Dual Perspective of Sustainable Development in Service Innovation: A Conceptual Model Proposition for Research and Technology Organizations

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Exploring Services Science (IESS 2011)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 82))

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Abstract

The work presented in this paper aims to elaborate a model of sustainable development of service innovation dedicated to Research and Technology Organizations (RTOs). This model considers two aspects of sustainability, namely the one that supports the sustainability of the innovation process within the organization ensuring its continuous improvement, and the one that respects the environmental, social and economical constraints of traditional sustainability theory. The purpose of this model is to provide a complete and relevant vision of the multiple dimensions and organizational tensions that challenge the current issues of sustainable service innovation management within RTOs.

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Author information

Authors and Affiliations

  1. Centre de Recherche Public Henri Tudor, 29, Av. J.F. Kennedy, L-1855, Luxembourg

    Pierre-Jean Barlatier & Eleni Giannopoulou

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  1. Pierre-Jean Barlatier
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  2. Eleni Giannopoulou
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Editors and Affiliations

  1. University of Geneva, CUI Battelle - bâtiment A 7, route de Drize, CH-1227, Carouge, Switzerland

    Mehdi Snene

  2. University of Geneva, CUI, Battelle - bâtiment A 7, route de Drize, CH-1227, Carouge, Switzerland

    Jolita Ralyté

  3. University of Geneva, CUI, Battelle - bâtiment A, , 7, route de Drize, CH-1227, Carouge, Switzerland

    Jean-Henry Morin

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Barlatier, PJ., Giannopoulou, E. (2011). The Dual Perspective of Sustainable Development in Service Innovation: A Conceptual Model Proposition for Research and Technology Organizations. In: Snene, M., Ralyté, J., Morin, JH. (eds) Exploring Services Science. IESS 2011. Lecture Notes in Business Information Processing, vol 82. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21547-6_8

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  • DOI: https://doi.org/10.1007/978-3-642-21547-6_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-21546-9

  • Online ISBN: 978-3-642-21547-6

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