Abstract
This paper examines service cognition from the perspective of the design of public or semi-public spaces. Results are presented from a workshop with students using an approach and system we developed to engage users with the design of their communal space. The paper ends with a brief discussion of these results, which suggest that multi-party service cognition has features that must be addressed in the design of systems, particularly in the context of spatial design.
Chapter PDF
Similar content being viewed by others
References
OECD: The Knowledge-Based Economy, OECD, Paris (1996)
McMichael, P.D.: Development and Social Change: A Global Perspective, 4th edn. Sage/Pine Forge, Thousand Oaks, CA (2008)
Giddens, A.: Runaway World: How Globalization is Reshaping Our Lives, Profile, London (1999)
Kanno, T., Nakata, K., Furuta, K.: A method for conflict detection based on team intention inference. Interact. Comput. 18(4), 747–769 (2006)
Kronenburg, R.: Flexible: Architecture that Responds to Change. Laurence King Publishers (2007)
CABE: Creating Excellent Buildings: A Guide for Clients. (2011), http://www.cabe.org.uk/publications/creating-excellent-buildings
Paay, J., Kjeldskov, J., Howard, S., Dave, B.: Out on the Town: A Socio-Physical Approach to the Design of a Context-Aware Urban Guide. ACM Trans. Comput.-Hum. Interact. 16(2), Article 7 (June 2009)
Blomberg, J., Giacomi, J., Mosher, A., Swenton-Wall, P.: Ethnographic field methods and their relation to design. In: Schuler, D., Namioka, A. (eds.) Participatory Design: Principles and Practices, Hillsdale (1993)
Randell, C., Muller, H.L.: Low cost indoor positioning system. In: Abowd, G.D., Brumitt, B., Shafer, S. (eds.) UbiComp 2001. LNCS, vol. 2201, p. 42. Springer, Heidelberg (2001)
Lee, S.-W., Mase, K.: Activity and Location Recognition Using Wearable Sensors. IEEE Pervasive Computing 1(3), 24–32 (2002)
Gero, J.S., Tversky, B., Purcell, T. (eds.): Visual and Spatial Reasoning in Design II, Key Centre of Design Computing and Cognition, pp. 271–282. University of Sydney, Australia (2001)
Won, P.H.: The comparison between visual thinking using computer and conventional media in the concept generation stages of design. Automation in Construction 10(3), 319–325 (2001)
Oka, M., Myeong-Hee, L., Hashimoto, Y.: Pingpong: Supporting Collaborative Design Work by Mining Human Behaviors in the Field. In: The Second International Service Innovation Design Conference (2010)
Langacker, R.: The Foundations of Cognitive Grammar: Theoretical Prerequisites, vol. 1. Stanford University Press, Stanford (1987)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Hope, T., Oka, M., Hashimoto, Y., Lee, MH. (2011). Spatial Design, Designers and Users: Exploring the Meaning of Multi-party Service Cognition. In: Jacko, J.A. (eds) Human-Computer Interaction. Users and Applications. HCI 2011. Lecture Notes in Computer Science, vol 6764. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21619-0_41
Download citation
DOI: https://doi.org/10.1007/978-3-642-21619-0_41
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-21618-3
Online ISBN: 978-3-642-21619-0
eBook Packages: Computer ScienceComputer Science (R0)