Abstract
We experimentally investigated users’ reactions toward an on-screen agent appearing on three different types of media: a 42-inch television (120 cm away from participants), 17-inch display (80 cm), and 4.5-inch mobile PC (40 cm). Specifically, we observed whether the users accepted the agent’s invitation to a Shiritori game while they were engaged in given tasks. The results showed that most participants who received the invitation from the on-screen agent appearing on a 4.5-inch mobile PC accepted the agent’s invitation, while most participants did not accept the invitation from the agent appearing on the other two formats. We then investigated their reactions toward the agent the other situation; that is, appearing on 42-inch television (80 cm away), 17-inch display (40 cm) and 4.5-inch mobile PC (80 cm). The results showed that the participants still significantly accepted the invitation from the on-screen agent appearing on the 4.5-inch mobile PC from 40 cm away, and then clarified that both factors of the shorter distance from the agent and of the appropriate media type affected the participants behaviors whether they accepted or rejected the agents’ invitations.
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Komatsu, T., Seki, Y., Sasama, R., Yamaguchi, T., Yamada, K. (2011). Investigation of Users’ Reactions toward Various Kinds of Artificial Agents: Comparison of an Robotic Agent with an On-screen Agent. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Users Diversity. UAHCI 2011. Lecture Notes in Computer Science, vol 6766. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21663-3_50
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DOI: https://doi.org/10.1007/978-3-642-21663-3_50
Publisher Name: Springer, Berlin, Heidelberg
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