Abstract
This paper discusses a method to create pictograms referring to several local sign languages with applying the concept of Service Science with Multivariate Analysis (MVA). Since pictograms are universal communication tools, human centred design (HCD) and context analysis by Persona model are applied. The experiments consist of two steps.
Through the proposed method, the relationship between selected words and local sign languages are initially explained by sensory evaluation of the subjects. Under the cycle of HCD, the pictogram designer will perform to summarize the expression of several local sign languages by this method. The acquisition of user experience is to include it as a design guideline for context of emergency and traveling situations.
Considering the results of the second experienced phase to prove the outcome design, the proposed method is one of the guidelines to create pictograms referring to several sign languages.
Chapter PDF
Similar content being viewed by others
References
Hosono, N., Inoue, H., Tomita, Y.: Sensory analysis method applied to develop initial machine specification. Measurement 32, 7–13 (2002)
International Organization for Standardization: ISO9241-210 (former 13407:1999), Ergonomics Human-centred design processes for interactive systems (2010).
Cooper A.: About Face 3, Wiley (2007)
Miki H., Hosono, N.: Universal Design with Information Technology (Japanese version), Maruzen (2005)
Horton W.: The Icon Book, John Wiley & Sons, Inc., New York (1994)
International Organization for Standardization: ISO9241-11, Ergonomic requirements for office work with visual display terminals (VDTs), Guidance on usability (1998)
International Organization for Standardization: ISO9241-110, Ergonomic requirements for office work with visual display terminals (VDTs), Dialogue principles (2006)
Akatsuka, M.: Seven sign languages for tourists: Useful words and expressions, Chinese-Japanese-American Working Group (2005)
Field, A.: Discovering Statistics Using SPSS, 3rd edn. Sage Publications, Thousand Oaks (2009)
SPSS. Categories in Statistical Package for Social Science ver.18, SPSS (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Hosono, N. et al. (2011). Service Science Method to Create Pictograms Referring to Sign Languages. In: Salvendy, G., Smith, M.J. (eds) Human Interface and the Management of Information. Interacting with Information. Human Interface 2011. Lecture Notes in Computer Science, vol 6772. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21669-5_15
Download citation
DOI: https://doi.org/10.1007/978-3-642-21669-5_15
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-21668-8
Online ISBN: 978-3-642-21669-5
eBook Packages: Computer ScienceComputer Science (R0)