Abstract
We look at self-forming communities on one company’s externally-facing business networking tool to better understand factors contributing to the success of a community. We propose that there is no single measure of success of a community; success of different kinds of communities depends on a variety of factors, including the perspective of the stakeholders and the type of community established.
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Holtzblatt, L.J., Damianos, L.E. (2011). Measuring the Success of On-line Communities in an Enterprise Networking Tool. In: Ozok, A.A., Zaphiris, P. (eds) Online Communities and Social Computing. OCSC 2011. Lecture Notes in Computer Science, vol 6778. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21796-8_20
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DOI: https://doi.org/10.1007/978-3-642-21796-8_20
Publisher Name: Springer, Berlin, Heidelberg
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